Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

June 15, 2020

Really helpful team to help me setup and the app is user friendly as well! Looking forward to receive more reviews via Yotpo!

Styleper
Malaysia
3 months using the app
April 13, 2015

This is a great app! Super easy to install and works great!

Wild Journey Travel Games
United States
3 months using the app
Edited July 23, 2023

Amazing help from Ruzsel J, who helped me with importing the right reviews for my clients. Yopto is an awesome app. Very happy with the way it works, easy to email and write reviews for clients. Now my store has more potential to get new clients and help me with showing how we work and how well we do. Thanks a lot yotpo and Ruzsel j.

Hondentrimbeurt.nl
Netherlands
3 months using the app
December 23, 2022

Hi,

Excellent service ! Sugar help me a lot with the display of my reviews !! He also helped me to embed the code on my store.

Haube
Canada
3 months using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

June 17, 2021

Elver did a great job helping me installing the app in my store. Service is great and fast! Great Job!

beautybusinessacademy
Mexico
3 months using the app
May 31, 2023

Great customer service. Great app! Need more of these apps that are backed by good backend service.

Every protest Australia
Australia
3 months using the app
January 24, 2019

I've signed up for the free Yotpo account.
I initially struggled with the app because I was trying to use one yotpo account (same email address) for two different shopify stores (a .ca & .com store), and you can't do that with yotpo - you can't use the same email for a yotpo account that sits on two different stores.

However, Yotpo subsequently installed the widgets on both sites for me, and improved the initial yotpo installation by changing where the reviews show for the product (on the collection page & on the product page). Pauline was great to work with, and made several great recommendations regarding how the reviews could be displayed. Thanks Pauline & team!

Locusvie.ca
Canada
About 6 years using the app
January 14, 2021

Love the app. Mary Ann helped me install the star rating widget on my website. She was amazing and extremely friendly. I'm currently on the free plan but I will definitely be upgrading to a paid plan very soon.

AmourMe.co
United States
3 months using the app
June 16, 2022

Yotpo is the best platform out there for reviews. Highly recommend. Customer service is excellent! Very quick to answer and assist.

Gourmate
United States
3 months using the app
Edited May 25, 2022

Ronel R & Nick S helped me get my review pages setup correctly and explained how the reviews worked. Super helpful, friendly, and efficient. I would highly recommend this app.

Touch of Grace Quilting Co
United States
3 months using the app