Reviews (7,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

November 11, 2024

Great app and customer support. Reymon A. N. was really helpful in moving our reviews from our old Woo store over to our new Shopify store :) Thank you!

Rén Gifts
Australia
About 2 months using the app
September 4, 2024

I spoke to Jeorge and he was wonderful! He solved all the issues I had and I was about to pay someone to this work for me. Im so happy i reached out to the customer service chat before! Jeorge was super easy to communicate with as well and understood everything I needed fixed. Thanks again Jeorge!

Soulreignty
United States
4 months using the app
Yotpo replied November 4, 2024

Thank you for sharing your experience!

August 1, 2024

Yotpo offers an amazing service with a stellar team that is quick to respond when help is requested! I just got done working with Jeorge Kenneth V who helped me quickly transfer product reviews from a retired product iteration to it's upgraded replacement. Jeorge was quick to jump on the task and fielded questions that i had along the way. I fully recommend Yotpo to any business wanting to leverage customer testimonies to boost conversion rate!

VSSL
Canada
Over 5 years using the app
Yotpo replied August 19, 2024

Thank you for the great review! Good to hear Jeorge provided quick and effective support with transferring your product reviews. We appreciate your recommendation!

October 25, 2024

Reymon has been amazing to work with! I felt like I was all over the place with different items not working and he resolved them efficiently, and quickly! I appreciate the assistance I have received from Yotpo and I know I'm in good hands if I need anything else in the future.

Clara Beauty
United States
14 days using the app
September 12, 2024

WOW ! I'm very happy I was able to placed my carousel thanks you for your help. you are amazing.

Foreign Lashes
United States
Almost 3 years using the app
Yotpo replied November 4, 2024

Thank you for sharing your experience!

November 13, 2024

When I contacted customer service, I was connected to Doner, who solved my problem quickly. We are very happy with this product.

The Twisted Monk
United States
About 1 month using the app
September 27, 2024

Thanks to Reymon N he went above and beyond to help me with a review issue that no one else could!

SubLuna
United States
Over 1 year using the app
August 29, 2024

Vien has been amazing helping me finding the right things I needed for editing the widget for the webshop.

Loof
Netherlands
Over 2 years using the app
Yotpo replied September 20, 2024

Good to hear about your experience! Thank you for sharing.

October 13, 2024

Great Service and great support!

Special thanks to Vien who helped me out greatly.

Vink Whisky
Netherlands
12 months using the app
October 9, 2024

App works fine and great help from the support team. Thanks Vien for all your help!

Tavellio
Netherlands
4 months using the app