Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

November 22, 2024

Ruzsel J has been super helpful from the Support team. Each time makes the experience seamless!

Displaysense
United Kingdom
5 months using the app
October 21, 2024

Been using the app for sometime now, and it works a treat, with great support, this time from Rovi.

Simply School Uniform
United Kingdom
Over 2 years using the app
August 28, 2024

The support is very helpful and really friendly! I had an amazing chat with Ruzsel J who was very polite and thorough in getting to the root of the problem of our reviews not showing up on a product page. In stead of giving instructions on how to fix the issue, he went out his way, asked quality questions, performed an analysis, identified and resolved it himself. Can't be more happy with his service!

Wholesale Furniture Brokers Canada
Canada
About 6 years using the app
Yotpo replied September 20, 2024

Awesome experience. Thank you for sharing!

October 26, 2024

Arven was excellent in assisting me and solved all my problems and responded to all of my questions!
Very very satisfied!!!!

Dancewear by Patricia
United States
Over 11 years using the app
November 11, 2024

Great app and customer support. Reymon A. N. was really helpful in moving our reviews from our old Woo store over to our new Shopify store :) Thank you!

Rén Gifts
Australia
3 months using the app
November 20, 2024

After over a month of trying to import reviews Wendyle got my case and instantly uploaded my reviews into Yotpo. With out exaggerating I spent over 1 month requesting assistance and not a single person was able to help out. Yotpo needs more reps like Wendyle.

Nutri Nation
United States
About 1 month using the app
October 8, 2024

Rovi C did an amazing job helping me onboard with installing yotpo on my website. Super helpful with my issues and took no time at all. Thank you!

ISA ALEX
United States
Over 1 year using the app
November 29, 2024

We’re preparing to launch one of our stores in the Canadian market and needed help remapping reviews on our product pages. Ethelbert was incredibly knowledgeable and helpful throughout the process! Yotpo’s customer service team has been fantastic—thank you for the support!

Goon Guard Canada
United States
17 days using the app
December 17, 2024

Excellent fast service as always!!!

Bearded Coast Grooming Co.
United States
Over 3 years using the app
December 18, 2024

super helpful via live chat. Fixed the issue in minutes.

Baaby
Australia
Almost 4 years using the app