Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited January 6, 2025

Vincent was great! Excellent fast service as always!!!

Bearded Coast Grooming Co.
United States
Over 3 years using the app
November 22, 2024

Reymon Alvero was extremely helpful. Solved my problem and kept me from cancelling my service. Very grateful for his help.

Ciao Imports - Authentic Specialty Foods
United States
Almost 2 years using the app
December 12, 2024

Daniel from Yotpo's support was of great help to get my TikTok - Yotpo integration up and running and have the reviews syndicated!

Mighty Petz
United States
8 months using the app
October 6, 2024

Rovi gave me great support when I raised a ticket with Yotpo. Great app, does a good job in getting and publishing reviews on our website. Can recommend!

Living Cheer
United Kingdom
About 4 years using the app
January 6, 2025

I had a few little teething issues that I needed tidying up. I tried to fix with changing a bit of code but still wasn't getting the result i was looking for.
I contacted support and explained the issue and within a couple of back and forths Sheila R had it fixed within 30min with the result I was looking for.

Cannonhill Gourmet
New Zealand
7 days using the app
November 22, 2024

Ruzsel J has been super helpful from the Support team. Each time makes the experience seamless!

Displaysense
United Kingdom
5 months using the app
January 8, 2025

Outstanding customer support from Sheila R today.

Thoroughly efficient and courteous throughout and issue resolved!

Thanks Sheila, pleasure chatting with you!

Castore
United Kingdom
About 3 years using the app
October 18, 2024

Jeorge Kenneth V was a wonderful help. He resolved by issue of my ratings not showing up on the homepage and product pages very quickly. Thanks Jeorge!

Zimms Organics
United States
Over 1 year using the app
December 18, 2024

super helpful via live chat. Fixed the issue in minutes.

Baaby
Australia
Almost 4 years using the app
November 20, 2024

After over a month of trying to import reviews Wendyle got my case and instantly uploaded my reviews into Yotpo. With out exaggerating I spent over 1 month requesting assistance and not a single person was able to help out. Yotpo needs more reps like Wendyle.

Nutri Nation
United States
About 1 month using the app