Reviews (6,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.
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Ruzsel j helped me out and was able to do so many custom things I asked him without fail. Very quality customer service.
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Jeorge Kenneth V was an AMAZING help to us on Yotpo chat! It was almost as good as speaking by phone and yet extremely efficient. he was so helpful and resoved many issues for us. Thank you Jeorge!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Quick and responsive customer service. Doner was able to help me with my request in a matter of minutes.
Love this review feature!
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useful an app that I have used for a long time also their support is awesome, Thank you so much, Mr. Ruzsel J, you helped me and I appreciate it
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
I highly recommend Yotpo. Ruzsel J., who assisted me, has been a fantastic support.
My rep, John G., helped me for over a hour as I was being picky about the layout and overall look of the widget on my website. He was super easy to communicate with and executed the work quickly and flawlessly. Thank you!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Their app works well, and their support is always responsive -- often immediately, at worst within 2 days.
We appreciate your feedback, thank you!
Jeorge Kenneth V was super helpful. He gave me clear instructions on what I needed to do and he kept me informed as he worked on some things on my account.
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I had an exceptional experience with Yotpo, finding their service to be truly outstanding. Specifically, I am highly satisfied with the assistance I received from Jeorge. He went above and beyond to address my needs and ensure that I was fully supported throughout the process. His professionalism, expertise, and dedication to customer satisfaction were truly impressive and greatly appreciated.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Doner did a great job helping me update my email address
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!