Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited October 18, 2021

Had a problem adding the Yotpo code manually after an upgrade to my Turbo Out of the Sand Box Theme. Contacted Support (on a Sunday) and had a prompt response. Howell from Yotpo took control of the issue and resolved it very quickly. The whole experience was prompt and polite. Thank you Howell.

FelinFach Handmade Textiles
United Kingdom
Over 8 years using the app
August 8, 2021

Love Yotpo. Awesome support - can't recommend this enough! I switched themes recently and had to reach out for help getting it re-installed. Bam, they had it up and rolling in less than 5 minutes.

PupLife Dog Supplies
United States
Over 8 years using the app
Edited November 15, 2016

Really simple to install (copy couple lines of code into liquid) and works wonderfully too! Also like that there's quite a few customisation options.. Overall am really pleased! Would definitely recommend!

Mdnp
United Kingdom
Over 8 years using the app
April 7, 2013

I really like this app. Easy to use. I will recommend it!

Rival Boxing Gear
Canada
Over 8 years using the app
Edited January 4, 2023

Allen was very helpful in reviewing plans and helped us get upgraded to the correct one to fulfill our business needs.

Savannah Sevens Western Chic
United States
Over 8 years using the app
June 21, 2021

Great customer service! Ronel was super quick to answer any questions I had. This app has definitely helped us gather lots of amazing reviews throughout the years.

Wildcraft
Canada
Over 8 years using the app
June 17, 2022

Great customer service. Orly is nice and patient. Very appreciate that.
And Yotpo is easy for me to use.

YUJILEDS High CRI Webstore
China
Over 8 years using the app
January 29, 2021

Great product from Yotpo and always improving. Had an issue recently and support fixed it up promptly. Review ratings do wonders for your store and Yotpo is the best around!

Future Light - LED Lights South Africa
South Africa
Over 8 years using the app
Yotpo replied January 31, 2021

Thank you for taking the time to leave a review. We’re thrilled to hear that you’re already seeing the positive impact of Yotpo on your site.

Edited July 2, 2021

We had a complicated template to get the reviews where we wanted, but customer service continued to work with us for weeks to find a solution.

Purse & Clutch
United States
Over 8 years using the app
Edited January 11, 2023

Great app. The support team works really good and fast. I want to thank Allen who was very helpful and solved some installation issues

ChinPum
Spain
Over 8 years using the app