Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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We never had the ability to easily collect user testimonials before - and I felt weird asking.... so we just didn't. Have to say -- we are LOVING the feedback we are getting from our customers now using your app. It's great information for our company and serves as almost daily inspiration for us. GREAT addition to our Shopify Cart!
Joian Z was very helpful and solved the problem for us!
Thanks for your feedback, we really appreciate it.
I was previously using this app when my site was being hosted by another provider and I was struggling to migrate my reviews to my new Shopify site. The technical assistance I received from Ed to resolve the migration and widget issue I was experiencing due to using different templates was fantastic and thorough. My reviews are all now displaying as they should.
Jo Lorenz from Yotpo support team is fast, effective and turbo helpful. The app comes with lots of features and functionalities so it might be a bit confusing for starters - but after 2 minutes of conversation with Jo, I understand how it works effortlessly. 10/10
I'm just getting started but I'm very impressed with the customer service! They have been knowledgable and responsive.
Thanks for leaving a review, happy to hear our customer support is hitting the mark!
An incredibly useful, visually appealing and easy to use review app with AMAZING customer service (thanks Manny!) Totally worth it!
Thank you for leaving a review, we really appreciate it!
Yotpo is such a convenient app to use for my small business. Anytime I need help, they answer very promptly. Nick was of great help with one of my most recent concerns. Would recommend this app!
Great product support - Joian Z really helped me and was able to help me immediately while others failed to.
We appreciate your feedback, thank you!
Great app, lots of functionality, also in the free version. Great to have this interactivity thanks to yotpo. Easy installation, reviews from the widget or from mails. it's great to be able to sell after sales emails to ask for reviews (though i was suprised that the first time, yotpo sent emails like that to ALL customers,whether they accepted marketing or not. tricky). Also, coupon codes should be made valid for just one use only, otherwise they get reused all the time.
Great product and very helpful support! Allen is the best. Really went the extra milew hen we needed to do a lot of tweaks when importing files from woocommerce.