Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

April 24, 2022

This app is great they have helped me a lot with installing and adding the widgets. I wish I had downloaded the app sooner

statuscartel.com
Australia
3 months using the app
September 1, 2015

This is one of the must have apps, Few options i think its still missing, but overall,with the beautiful review section for products & website its a very nice plugin, few limitations on customization, Thanks Yotpo for such a beautiful plugin and specially for free :) Cheers

Letsannounce
India
About 6 years using the app
March 24, 2022

The app is a good app. It has a lot of customization available, even on the free plan. Customer support was fast to respond, Donald was on top of it and handled my request within minutes. Awsome, thank you Donald!

FurMaDogs
United States
3 months using the app
January 16, 2024

Everything works great, Ruzsel was very helpful with the setup during the call.

Strong Roots
United States
3 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback.

June 5, 2023

Exceptional support from John B! really went above and beyond my expectations and solved the issue. well done

vivo Smartphone
Philippines
3 months using the app
December 8, 2021

Got all we need for the review funciton and an Amazing support team! Special thanks to Manny for helping us set up everything!

Durofix Tools
United States
3 months using the app
August 31, 2023

Very helpful Support Chat with John Francis. Helped with some coding to get the reviews tab live which was way beyond my capability. All fully working within a few minutes of starting the chat. Fully recommend.

Simply Potent
Bangladesh
3 months using the app
May 30, 2022

Doner P is an excellent customer support rep! Doner P answered all my inquiries with patience!Thank you!

WLLW AUTO PARTS
China
3 months using the app
Edited May 8, 2017

Yotpo was able to get everything correctly done for our site. Happy with their services. Highly recommend them for conversion increase.

Moonglider
United States
3 months using the app
November 22, 2021

Best review app around! Lots of extra features, easy to use, best widgets that are customizable, and best customer service, too. It's easy to get answers to questions and get help with any issues (thanks Allen!)

eAlarm.com
United States
3 months using the app