Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

October 28, 2021

Lemuel helped us with the on-boarding and was incredible! Thanks Yotpo team, we're excited to grow our community with you!

Mintier
Canada
3 months using the app
January 3, 2024

Gabriel S was helpful with my needs

Raum
United States
3 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

May 9, 2020

I love this app, a perfect app for reviews. Customer service is a top notch, they are always willing to help.

Chocolate&Nut
United States
3 months using the app
November 10, 2013

I love this app, it's clean and user friendly. Quite simple for my customers to use...soo happy it's free :D

VIRGIN CHIC HAIR EXTENSIONS
United States
3 months using the app
January 18, 2024

We had a feature installed by John G., a growth support engineer from Yotpo's team. Despite their no-reply email system that impedes on the exchange of information, John was able to pick up our enquiry across multiple tickets and solve our issue.

Longsands Clothing Co
United Kingdom
Over 5 years using the app
January 20, 2021

amazing service they helped us a lot implementing the widget and setup everything. we are a loyal customer

VStyle&fashion
United States
3 months using the app
Yotpo replied January 26, 2021

Thank you for your review, we really appreciate it!

June 9, 2021

I needed help with the installation and general look for the app. Gimbert was a great help who answered all of my questions with pateience and importance. I really appreciate the work he did for me

Album Tiles
Canada
3 months using the app
April 1, 2021

Manny helped with all questions fast, practical, uncomplicated - very happy with the outcome. thanks!

PITAYA yoga
Germany
3 months using the app
Yotpo replied April 4, 2021

Thank you for leaving your feedback, we really appreciate it.

August 17, 2023

Support is fantastic, easy to set up. John G is the best! Hopped into the store and fixed an issue within 5 minutes.

Deley Naturals
United States
3 months using the app
Edited May 25, 2023

thanks
to Allen M ,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient

uartcrafts
China
3 months using the app