Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

December 31, 2020

I've installed and uninstalled probably 5 different Reviews apps in the past year because they either didn't give me enough - or gave too much. I was looking for a user friendly, easy to navigate app that was a good fit for my store. Not one to EVER give up or settle, I found Yotpo, read the reviews, and upon the recommendation of so many users, I installed it. Of course this is 2020 and nothing has been easy so when I ran into a very small issue, i reached out to their support. Within MINUTES, Mary Ann got back to me and resolved the small situation I had. Very impressive and quite affirming that i made the right choice. I've got the unpaid plan for now, but as my sales grow, I will upgrade for some additional features (although the unpaid features are really good!). Thank you, Mary Ann, for ending this crazy year on a high note for me ❤️

Something To Wear
United States
3 months using the app
Yotpo replied January 6, 2021

Thank you so much for taking the time to leave a review. We're thrilled to hear you're enjoying using Yotpo. We're very excited to be a part of your growing brand!

Edited December 15, 2021

Best support on any app that i have used! Easy, super quick chat reply. Highly recommend. I moved from another app to this one and the difference was night and day. I was helped by Ronel

Wonder and Lust
United States
3 months using the app
June 9, 2021

Customer Service is fast, friendly, and responsive. Anne helped me solve a problem in no time flat. Integration with the site is easy if you have some coding experience, otherwise, you may need some assistance, but once loaded, works very well.

Chill Frog CBD
United States
3 months using the app
June 27, 2022

Rhemy was very knowledgeable and useful in helping me get my review badge on my website! I definitely recommend this app!

lifehacktrading
United States
3 months using the app
July 17, 2014

Yotpo Product Reviews App is the BOMB! Customers can leave reviews right on the product page but that's just the beginning.
The best feature of this app is the email integration. Yotpo can schedule emails to customers who have purchased your product. Then your customer can leave a review right in the email.
Because yotpo makes it so simple to leave a review you will see an increase in the number of reviews you get.
Installation is pretty simple and the installation guide is fantastic. takes you through step by step. The hardest part is you have to paste in a piece of code, after that your set.
GET THIS APP! NOW! GO!

Go Palm Tree Paradise
United States
3 months using the app
May 23, 2023

Great experience, an excellent app. Most important is the support you have if you encounter any problems. Fast and effective!

My Store
China
3 months using the app
November 4, 2021

Customer service is great! I opened a live chat with Ronel who helped me navigate the platform. His instructions were clear and quick to respond. Thank you!

Rosso Extracts
United States
3 months using the app
January 22, 2021

I like the app. It works great. I also reached out to support. Manny was very responsive and solved the issues. He's been dedicated. I can't wait to get feedback on an issue that is still pending.

The Sock Dresser
Canada
3 months using the app
Yotpo replied January 26, 2021

Thank you for your review. We are working as fast as we can to get back to you regarding your issue.

April 28, 2021

Anne was so helpful when I need assistance with how to add my store logo to the email that is sent out to my customers! Love this app!

Continuous Coffee
United States
3 months using the app
January 15, 2020

This app is amazing I can't believe we didn't have this when we started the website. Paulo was amazing with helping us get it set up and I am very pleased with my purchase and the support I received.

Urban Hydration
United States
3 months using the app
Yotpo replied January 19, 2020

Thanks so much for your review, happy to hear you're enjoying Yotpo!