Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

October 18, 2020

Great app allowing moderators comments. Easy to set up and also a great support team behind it. All queries I have had have been answered in a very quick time frame. Highly recommended.

PaleoPure
Australia
Over 8 years using the app
Yotpo replied October 21, 2020

Thank you for your review! We're happy to hear you're enjoying Yotpo.

November 16, 2021

Been using Yotpo since 2016 and have always appreciated this service. Both Orly and Nick have been a huge help recently while we've been combing reviews among like products and simplifying our store. Thanks guys.
www.wodwelder.com

w.o.d.welder
United States
Over 8 years using the app
June 23, 2023

I had some questions so contacted with support.
One of support guy named James replied immediately and answered for all of my questions kindly. So I fixed all issues within a few mins by James's support.
He is really professional and so kind. Thank you, James.
Don't hesitate to use this app. Highly recommend.

Sealake Products LLC
United States
Over 8 years using the app
August 18, 2021

CS was great - Gimbert specifically helped me through a data issue and I appreicated their follow-up and thoroughness. Thanks Yotpo!

Blendtopia
United States
Over 8 years using the app
Edited May 9, 2023

We love this app, very easy to use and with many features. The notifications are very useful and keep me on track. The customer service Rhenant is also excellent and always there to help if I have any questions.

SOWELL JEWELRY
United States
About 8 years using the app
May 29, 2013

The app is AMAZING!!!!!! This is a 'must have' for any online store!!

Natural Girls Rock®
United States
About 8 years using the app
October 21, 2021

Manny and the team from Yotpo is awesome! Yotpo is well worth the money and will pay you back many times over.. Been using them for close to 10 years.. You pretty much set it and forget it and reviews just starts rolling in! Recently needed to migrate my product reviews to a new website and Manny made things very easy! Took less than 24 hours and all reviews were published to the new site.. Thank you!!

www.urbanfurnishing.net
United States
About 8 years using the app
October 9, 2023

Used the Live Chat option and spoke with Rhenant, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to see our customer reviews... Rhenant got this sorted quickly and efficiently. Thanks for your help.

Cool Flo
United Kingdom
About 8 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

January 17, 2022

The app is great, helps to give my customers peace of mind about the quality of the items in my shop-- and I'm also very happy with my recent tech support experience. After changing my theme the reviews weren't displaying properly and I couldn't figure out how to fix it on my own. It did require manually reinstalling, but the person who worked with me took care of it and was very pleasant and beyond helpful.

Chickadee Apothecary
United States
About 8 years using the app
Edited July 13, 2023

Epic support By Warly! I am so happy with the help I got when implementing the carousel widget on my site. It looks so good! Yotpo has been a huge integral part of my business's success. very happy

THE GOLDEN SECRETS
United States
About 8 years using the app