Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

March 29, 2020

Even with the free plan, it is quite powerful and is able to support our business needs. Their customer support is very responsive (even through email) and helped us solve our issues very quickly.

Mon Chéri
Malaysia
3 months using the app
January 27, 2021

great app. Mary Ann from YOTPO helped me set up the app. the app is very nice and I can recommend the app

Luluportraits
Denmark
2 months using the app
December 3, 2022

I had trouble with the product photo in the review email. I'm still trying to fix the problem, but Nick from customer support was kind and helpful.

Happy Pancake™
Italy
2 months using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

April 14, 2021

I've been using Yopto reviews for a little under a month now and I absolutely LOVE IT. My store is pretty new so I'm still trying to understand things and just get things right, and the support has been great! They are literally always there and reply in seconds. I'm especially really grateful for Junalou from the support team. I have contacted support before but this time was different because, even after helping me fix what was wrong, this person actually recommended review features I can add to the website and even went ahead to help me implement them. Thank you again, Junalou. You're the best!

ThriftIt co.
Nigeria
2 months using the app
March 25, 2021

I appreciate the help that Eleen provided to me. She fixed my problem quickly and even offered suggestion to help boost the appearance on my page. Thank you for your help!

La'Chelle Boutique
United States
2 months using the app
April 22, 2021

Radly is a good agent. It is a free App, why not? Radly is a good agent. It is a free App, why not?

HighQ Pets
United States
2 months using the app
June 2, 2021

Had an issue installing but support took care of it in quick time. Very helpful and now I can use the app

Rique & Co.
United States
2 months using the app
May 10, 2022

Great app and functionality and fantastic support! Very little issues but when there is any hiccup their support is super fast to help!

Note Cycles
United States
2 months using the app
March 3, 2017

Nice but wayyyyyyyyyyyy to expansive. Not worth it. others offer it for free.

Secondskinbodysuit
United States
About 6 years using the app
August 6, 2014

I connect Yotpo app like 2 months ago to my shopify website and I think is very useful and easy to use!
I think I need some more time to see the results but for now I'm quite happy with this new app!

Total Chef
Mexico
About 5 years using the app