Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

April 21, 2021

Required help today with installing widgets. Junalou was amazing. 10/10 service. Could not have had a better experience via a chat service. Great job Junalou. I will be recommending this app!

Getchopping
Australia
2 months using the app
February 5, 2022

Yotpo is a great app for collecting reviews and growing business. I love the support from Yotpo team.

Homepeel
Australia
2 months using the app
June 17, 2022

I am in the process of switching from GoDaddy to Shopify and they've been super helpful! I was TERRIFIED of losing all of my precious reviews. Thank you!!

The Happy Elephant
United States
2 months using the app
Edited November 17, 2021

Customer support was excellent in helping me resolve an urgent issue of my own creation that happened during install. Had another issue and customer support was extremely helpful again. Great service!

Sophomore
United States
2 months using the app
January 5, 2022

best customer care by Mark oliver in resolving my reviews import
thanks a lot for helping me and be proactive!

Conero Beauty
Italy
2 months using the app
September 17, 2021

Esta aplicación es increíble! Los compañeros del servicio técnico resolvieron todas mis dudas y solucionaron de forma excelente mi ticket. Gracias Ed por la asistencia. 5 estrellas.

CLICK REGALA
Spain
2 months using the app
Edited June 12, 2023

easy to work with and technology works as it should! Kenneth John M was very helpful in resolving our issue (editing emails).

Spoke w/ James today and he was great. Their support team is very consistent - love it!!

John G. was also very helpful!

Givafifth
United States
2 months using the app
February 6, 2018

apper to be free but now after a long time of collecting reviews we decided that it is best to have the option to answer to clients and YOTPO is asking for $29 a month. You can see the review but you cant do anything about it with the free option!

Gummipets
Australia
About 6 years using the app
July 6, 2022

excellent support client, j'ai été répondu rapidement et clairement. Mon problème a été réglé lors de la première p

EBZE
Canada
2 months using the app
October 6, 2022

Die App ist sehr einfach zu installieren und bei einem Problem, hilft der Support sofort. Was mir besonders gefallen hat, war, dass ich Farben, Grösse und Art der Reviews selber gestalten konnte. Heute hat mir Simoun Francis sehr kompetent und schnell weitergeholfen. Ich hatte ein Problem bei der Vorschau, was ich nicht selber lösen konnte und Simoun war innert Minuten zur Stelle und hat mein Problem gelöst. Toller Service, danke.

Happyonion
Switzerland
2 months using the app