Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited November 16, 2014

This is great apps, good support, great customer service. I am glad i got the gold star on my website fantastic, it is was all i wanted as the site is new.
I think this app is so good that every store should use this apps. the best thing is free. i am loving it, i will highly recommend it.thanks guys Gina
mums-kidsworld.

Mums-kidsworld.com
United Kingdom
2 months using the app
September 6, 2022

They have incredible customer service and I think this app is worth downloading and using. Thanks Albert!

KUMIHOJP
China
2 months using the app
Edited December 6, 2021

Eduardo was absolutely amazing !! I needed help setting up product reviews and he was super quick to respond and super helpful. Thank you so much for such an amazing service !! Love the app, love the customer service even more.

Mango People LLC
United States
2 months using the app
July 4, 2019

Amazing app! It shows the reviews at my home page and also at every product page. Customer service is amazing specially Paul!

Omotesando Plants
Spain
2 months using the app
Yotpo replied July 7, 2019

So happy to hear you are enjoying Yotpo, Omotesando Plants! Thank you for taking the time to write a review.

June 16, 2020

The support with this app is outstanding, Leizel from the team at Yotpo helped me to integrate the software in one of my themes. This was for me enough reason to keep my subscription going and keep using Yotpo.

Zealandia Honey
New Zealand
2 months using the app
Edited April 26, 2021

Customer service (Eunice) was helpful and answered my questions quite efficiently. No hesitation to ask for their help anytime.

Breeze For You
Malaysia
2 months using the app
Yotpo replied February 16, 2021

Thank you for leaving your feedback!

July 21, 2020

Essential for adding the social proof your product needs. Kind and knowledgable support! Would recommend.

NutraEsse LLC
United States
2 months using the app
December 7, 2023

We're a French brand and the application is mainly in English, so we're not giving it 5 stars because we can't make the most of our time on this application. However, the application is very good, easy to use in operational terms and the customer support team is very relevant and efficient in its responses. That's why we like this application despite the language barrier, because we get answers easily with the online chat.

Saint Jacques Wetsuits
France
Almost 5 years using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

July 6, 2023

Great customer service from Daniel P, thanks for helping us fix our web feed for the Klaviyo integration.

27 Miles
United States
2 months using the app
July 17, 2023

Ruzsel J
thanks for the help!! Set up blu badge , carousel he was very helpful to set it up all. Reccomend

Golden Age Med
United States
2 months using the app