Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
Refine
-
By rating
Don't do it!! If only I had read all of the negative reviews before getting roped in. They now have me stuck in a $10k/yr contract and are trying to squeeze me for more money just because I have localized my international stores with the proper .ca .com.au .com.uk etc....I can get most of the features with other review companies such as stamped.io for under $100/month. I'll have to wait out my contract and then figure out how to get my reviews all transferred if possible. WHAT A HUGE MISTAKE!!
App seems good so far, I like how I can group my product reviews into catageories.
Some of the self edit formatting options seem to be lacking, however people like Ruzsel J and Jean have customised my CSS for me, which has been very helpful.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Arven was amazing! He was eager to assist and fixed my issue within 2 minutes and the update looks great! Very pleased with his customer service and loving the app so far. Would recommend!
Thank you for writing a review — we value your feedback.
Really great support from Kenneth John M! Thank you so much.
Wonderful app that provides reviews for your products & site.
Yotpo is great overall for reviews. Some functionalities I really wish they would make available on lower plans or for a small additional fee as it is a big jump from their growth to prime plan in pricing. Also wish they made it easier to collect reviews from your customer outside of the automated (e.g. QR codes etc.) After testing some other review sites though, yotpo still has won out.
Had an issue, complained, and got a polite and helpful resolution immediately. Brilliant customer service. Unlike some other apps for shopify. Highly recommend and totally trustworthy. Very good experience.
Nice and easy to use for customers & myself on the back end. Support is very fast too. I love that it's got a free version. Thank you!
Hey Sea Spell, thank you for your feedback! We are glad to hear that you are happy with the Yotpo service.
Donald U. helped me figure out every question I had. Special thanks to him... He helped me to adjust the star rating to the correct location.
I use this app to collect my reviews, the tutorial for manual installation where easy to follow. I also had some trouble installing the stars and Yotpo were quick to help and respond with a script!
Contacted customer service with an issue and Doner assisted me promptly and resolved my issue. I’m very happy and will continue using Yotpo. They are great, give them a try!
We appreciate your feedback, thank you!