Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited May 21, 2021

Gimbert gave the best customer service! Ask for them next time you need help. The job will get done.

Hello World
United States
About 8 years using the app
January 9, 2024

Excellect customer service, Rhenant was very helpful in resolving our support issues. thank you
Annanda Chaga Mushrooms

Annanda Chaga Mushrooms
Canada
Almost 8 years using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

August 7, 2023

Warly was super helpful in getting us onboarded. We had an issue where it duplicated our reviews and Warly handled it. Thank you!

Philosophie
United States
About 8 years using the app
Edited May 24, 2021

Rilu Jane helped me to add the reviews widget to me products, and was super helpful in explaining the process to me. They were very helpful, and were super quick with something that would have taken me hours to do. The app itself is great for having customers share their experience with our items. :)

lemonbrat
United States
Almost 8 years using the app
March 26, 2020

We love Yotpo! We have used it for a while but I recently had an issue and was working with their customer service department and had a particularly great experience! The person helping me was responsive and developed a great solution for my problem! I am thankful for Bernard :) Thanks again!

Food Huggers
United States
Almost 8 years using the app
May 20, 2021

James and Rilu Jane were both great, very helpful with coding my website and very friendly. Rilu coded my website for me, thanks a lot!

Simply Natural Nutrition
Australia
Almost 8 years using the app
October 18, 2022

We had an issue with the app, and customer service spent hours with us helping us resolve the issues! Super helpful staff and a great reviews service - highly recommend!

The Dark Knot
Hong Kong SAR
Almost 8 years using the app
March 29, 2021

Manny was great. He helped so much that I am planning to upgrade my plan. Keep it up. He did more than what he was supposed to do

Dominican magic
United States
Almost 8 years using the app
July 17, 2020

Amazing customer service ! The agent that helped me explained everything in detail and made it super easy!

Fashion Bombshellz | Online Boutique
United States
Almost 8 years using the app
April 21, 2023

Really great help from Allen M to get my sites reviews back up and running after a new theme launch. Nice nd easy

Broni&Bo
United Kingdom
Almost 8 years using the app