Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited October 19, 2023

love this app Doner helped me to much thank you Doner and Jeorge Kenneth V

i like this . .

rugturkiye
Türkiye
2 months using the app
Edited September 11, 2019

I worked with Jenny, and she helped me retroactively send emails that were never sent out due to our order limit being reached. This was done out of her goodwill, and I have since upgraded the plan. Thanks for the help!

Inkerman™
United States
2 months using the app
Yotpo replied July 22, 2019

Hey there, Inkerman. Thanks for the feedback! Glad our team were able to get you set up nicely!

August 24, 2015

The App is great. I used it when my store was a WooCommerce store. I recently changed to a Shopify store. The migration of my existing reviews was done quite easily with some wonderful help from the Yotpo team.

The Premium Plan is a little expensive which is a pity.

Bottel
United Kingdom
Over 4 years using the app
December 26, 2020

I was having some trouble getting my existing Yotpo account integrated into Shopify- Yotpo's support service really helped me get this figured out over email- and on Christmas Eve to boot!

Colorado Leather Balm
United States
2 months using the app
Yotpo replied December 27, 2020

Thank you for your review. We're so happy to hear you had such a positive experience with our customer support!

April 1, 2023

Quick and responsive customer service! We enjoy having Yotpo on our website. It helps to drive sales because of the reviews.

Shower Jelly Shop
Canada
2 months using the app
January 31, 2024

Brilliant, solved our issue!

Cladding World
United Kingdom
2 months using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

June 7, 2022

Great Support. I was assisted by Doner, who was very helpful and committed to helping resolve my installation issues. Highly recommended. Thank you Yotpo team!

Five Elements Natural Skincare
New Zealand
Over 4 years using the app
Edited March 22, 2021

Great app. I had some issue with the uploading of my review and the display on my site but the customer service chat handled this perfectly. Eleen and Manny are the best, they helped me with my several issues quickly and professionally ! Thanks again

Sunset Halo
Switzerland
2 months using the app
August 28, 2018

Thank you for all the help! Yotpo has worked instantly for our store and we hope to get many more reviews.

The default placement was not working for us and we asked for some help getting different placement and Yonathan M. was on top of it!

thank you Yonathan and Yotpo!

Elly Lu
United States
2 months using the app
November 11, 2021

Nick was amazing and very helpful. Quick and helped with just what I needed. I needed to add a reviews carousel to my homepage as well as a badge and he did just that.

Mysteries of Mayhem
United States
2 months using the app