Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

September 12, 2014

Works Well but in 3 years has only made me a extra $300 in sales

E-Cigarette Mod Shop QLD
Australia
About 1 year using the app
April 4, 2024

We have been with Yotpo from day one! We love and appreciate the value their reviews add for our customers. If we ever need assistance, Yotpo is quick to respond and help us out. Big thanks to John G for his awesome help and terrific customer service this week! I recommend this app 1000%!

Tanglewood Garden & Farm Organic Skincare & Wellness
Canada
Almost 9 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

May 17, 2024

John G helped me so quickly on a weekend. He assisted me to group products and solved my issue within minutes. Thank you John!

Hide to Tide
Australia
5 months using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

February 6, 2015

Definitely worth it if it were paid. Help build credibility online. Love this app

1776 Company
United States
About 1 year using the app
October 9, 2013

I love LOVE Yotpo reviews! My customers do too! The app is very easy to use and the widget was easy to set up and customize. I love that my customers can receive nudges to complete a review after ordering and I can reward them with a coupon for completing a review (no matter how they rate my products). I've gotten 24 reviews and my review page gets almost as many hits as my products page! Did I mention I can send the reviews to my store's FB and Twitter feeds right from the app? It's really awesome! Check out the app in action at my store, capellicare.com.

Capelli Care
United States
About 1 year using the app
February 22, 2014

Put simply.. a 'must have' App.

It makes collecting reviews a joy, it's easy to use and implement. It's a pleasure to deal with an app that's so user friendly and powerful. It literally takes all of the hard work out of installing a review system and it works a treat, creating powerful social confidence = more sales.

Carl @ making statements :)

Making Statements
United Kingdom
About 1 year using the app
April 7, 2014

if you need to add a review app to your site, go no further then Yotpo!

simply install the code in the desired section of your page and its done!!!.

feel free how it works on our site, which is not live yet...

I would like to thank Yotpo team for creating this amazing app, which has solved tons of coding and time for us.

Roman

Naomis & Co
United States
About 1 year using the app
May 5, 2014

Easiest app to install! I love how easy it is to use! great having the reviews on my site!

The Raw Food Store Australia™ - Raw Food, Blenders, Juicers, Mason Jars, Eco products and more!
Australia
About 1 year using the app
April 20, 2015

Awesome review app for our Shopify store. Thanks Yotpo!

Custom Phone Cases
United States
About 1 year using the app
August 21, 2014

Every week I try to single out one thing that I can do to grow my business NOW. Not sure why it took me so long to pick this. Easily grew my sales by 30-40% in about 30 days with just the FREE version.

Ripstop by the Roll
United States
About 1 year using the app