Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

June 19, 2024

Well, the support help a lot. That's a fact !
They deserve 5 Stars

amedcine
France
About 1 year using the app
Yotpo replied July 15, 2024

We're thrilled to hear that our support team was able to assist you effectively! Thank you for acknowledging their helpfulness and for your five-star rating.

May 9, 2013

Hi - it seem to work well :)
www.minimalist-lady.com

Minimalist-Lady.com - Tips for Perfect Gifts
United States
10 months using the app
August 10, 2013

Great app. Very useful for driving traffic to my website. Highly recommended!

LimeTrace
United Kingdom
10 months using the app
February 3, 2014

Great app. Easy to install and use. And looks great on the website!

Wallboss Wall Stickers | Wall Art Stickers | UK Wall Stickers | Bespoke Design
United Kingdom
10 months using the app
September 16, 2014

Awesome and awesome support. We were able to get things working and also go back and target reviews from the past... This is very cool!

hardcandycases.com
United States
10 months using the app
July 16, 2013

We absolutely love this app. Customer service is great, too!

skinnyskinny
United States
10 months using the app
February 13, 2014

Amazing app. Definitely recommending. Easy to install.

Discount Nutrition & Supplement Gateway
United States
10 months using the app
May 4, 2024

I highly recommend the app. I've had a great experience with product reviews for years. Until today Ive never had a problem but suddenly my newest reviews weren't showing on my site. I got on Chat with Jeorge Kenneth V and he took the time to investigate and resolve the problem quickly and with patience. Soon everything was displaying like normal again. Great customer service which I really appreciate!

Hometown Jersey
United States
About 10 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

February 17, 2014

So far so good. Install was easy. Have already gotten reviews after just a week. And love that it's hands-off after installation! Haven't had a chance to see if the coupons will work toward more sales.

Entirely Turquoise
United States
9 months using the app
June 12, 2024

I've used this app for about two years. I do love things about it but it does slow down free shopify theme versions (I was using the carousel on the main page). I have used the help options multiple times with success but this last time (today) I had Doner who FINALLY helped me to get me exactly what I was looking for. I still have all my reviews but now on a page with a button so all reviews are stored in one place (including on each item page) and my site is already faster. Doner was such a huge help and far surpassed any other customer service member I've had these last few years.

Spoil Yourself Natural
United States
Almost 2 years using the app
Yotpo replied July 11, 2024

Thank you for sharing your experience with us! We're glad to hear that you've enjoyed using our app overall, despite the challenges with the free Shopify theme versions. We appreciate your feedback and hope you continue to find our app beneficial for your business!