Reviews (7,148)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

October 3, 2014

This is definitely a MUST HAVE app. It's dead simple to install and to customize, and it works flawlessly with Shopify. I like having the ability for personal reviews right on the product page as well as the ability to share those socially through a manual or automatic push.

If you're selling something, there is literally no reason I can think of that you would NOT want to use this app.

Skinchanted
United States
Over 8 years using the app
April 27, 2021

I love this app! It lets our customers know how other feel about our products. Their customer service is excellent, Eunice was amazing, professional and very quick!

DAKOTA DOG COMPANY
United States
Over 8 years using the app
May 10, 2023

We love Yotpo! Easy to navigate and the team are very helpful, especially Simoun. Thank you Yotpo!!

Patisserie Beauty
United Kingdom
Over 8 years using the app
March 16, 2014

simply awesome. we love this app!
<3 Agoraphobix
www.agoraphobix.com

Agoraphobix
Israel
Over 8 years using the app
December 15, 2021

Dec. 2021 update: still love the app. In all these years, only minor issues, ever. Had one recently (reviews not showing up), and Mark Oliver was amazing with his support. Very thorough, great follow up and fixed the issue very quickly! Best Shopify app I've ever used, and in 10 years, there's been MANY!! 2014 review: I freaking LOVE this app! Really popular with my customers. Adds a ton of trust to potential buyers. Highly recommended!

Stark Skincare
Canada
Over 8 years using the app
Edited October 18, 2021

Had a problem adding the Yotpo code manually after an upgrade to my Turbo Out of the Sand Box Theme. Contacted Support (on a Sunday) and had a prompt response. Howell from Yotpo took control of the issue and resolved it very quickly. The whole experience was prompt and polite. Thank you Howell.

FelinFach Handmade Textiles
United Kingdom
Over 8 years using the app
August 8, 2021

Love Yotpo. Awesome support - can't recommend this enough! I switched themes recently and had to reach out for help getting it re-installed. Bam, they had it up and rolling in less than 5 minutes.

PupLife Dog Supplies
United States
Over 8 years using the app
Edited November 15, 2016

Really simple to install (copy couple lines of code into liquid) and works wonderfully too! Also like that there's quite a few customisation options.. Overall am really pleased! Would definitely recommend!

Mdnp
United Kingdom
Over 8 years using the app
March 20, 2020

This app is awesome! I love that it automatically sends out the review email to customers to follow up. They're customer support is also awesome! They get back super fast and usually take care of things within 24 hours!

ABS Protein Pancakes
United States
Over 8 years using the app
April 7, 2013

I really like this app. Easy to use. I will recommend it!

Rival Boxing Gear
Canada
Over 8 years using the app