Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited June 8, 2023

Yotpo Customer support is awesome! Prompt, friendly and helped me resolve my tech issues in no time! Allen M is THE MAN!!!

Barprints
United States
Over 6 years using the app
November 6, 2014

We've been using Yotpo for a couple of weeks now and so far it has been great! We haven't had enough time to see if it's increased conversions but watching the reviews (thankfully good ones!) come in has been really fun to watch! I would definitely recommend this app!

Unique Natural Products
United States
Over 6 years using the app
March 25, 2014

We are using this app to get site reviews for our shop that sells cool printed t shirts online .Yotpo is a very convenient way to do it!

Tizarre
United Kingdom
Over 6 years using the app
Edited December 1, 2014

We've used this app for just a few weeks and have already received dozens of positive reviews. Because we were very concerned about abusing our customers' trust by sending them unsolicited emails requesting a review, we customized our email so there is no question it is from us - and have since asked our first dozen reviewers how they felt about it - not one of them thought it was creepy or spammy, much to our relief. It is really nice to have a way to share the nice things people say about our product and cause.

Jackets for Jasper
Canada
Over 6 years using the app
April 25, 2023

Doner P was very helpful and fixed our problems quickly! We are so happy with the customer care. Thank you!

MŪN
United States
Over 6 years using the app
September 29, 2023

John B. was great help when I had some issues with duplicate reviews. Love Yotpo!

The Letter Market
United States
Over 6 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

March 4, 2014

I cannot think of a reason not to get this app. It's been of great value to us and our customers who can buy with confidence after reading other shopper's feedback. An awesome app run by people who are genuinely wanting to make it as good as it can be.

Stop reading the reviews and download it now!

Evolve - Electric Longboards & Motorized Skateboards Australia
Australia
Over 6 years using the app
April 11, 2013

What a fantastic app, what fantastic service, what more can I say! - Smiley Face!

www.gummybabies.com.au
Australia
Over 6 years using the app
April 27, 2014

I have been using this app for several months now. When I first started my store I had several apps installed - this is the only one I have left. It has produced consistent feedback from buyers and really turned out to be an excellent addition to the store. I would have zero hesitation in recommending this to any shopify user.

Patches O'Toole
Australia
Over 6 years using the app
December 18, 2023

Great app, but the service is amazing. I'm on the free plan and I deal with a human (not bot) and they always fix it promptly! Last time "Ruzsel J" helped me.

Highly recommend!

Orto Urban Gardens
Australia
Over 6 years using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!