Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

July 6, 2023

Arven from your support team has been great in helping with any issues experienced in the last couple days. I've thrown a few things his way and has helped us out on each item.

Thanks!

Dynacor Gaming
South Africa
About 4 years using the app
November 30, 2023

Rilu was great at assisting us with a request we had for our new website. The request was understood without too much back and forth and was completed in a reasonable amount of time. Great experience with the support team overall!

Cafuné Boutique
Canada
About 4 years using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

May 12, 2023

The person Rhenant was very fast and efficient in helping me out. He was so quick to respond and giving him 5 star ++++!

K Everyday
United States
About 4 years using the app
September 15, 2023

The app is easy to use and does what it's supposed to. Most of all, help is a click away. I had a couple of features that I wanted to turn on and chatted with John G. He was able to get those features implemented in seconds. He also suggested a few other features that I think will be great for my site. He was very helpful and efficient. I have used other apps where, although the app may be good, the service is not there. This is certainly an app that has both.

Nightingale Metal Design
United States
Almost 4 years using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

November 21, 2023

Daniel helped us get reviews published onto our site seemlessly!

Loba Mane
United States
Over 3 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

August 16, 2023

Stephanie did a great job for us, and kept us informed throughout the process migrating a review to the correct product page. Highly recommend Yotpo and Shopify!

Audio Art Cable USA
United States
Over 3 years using the app
September 19, 2023

Great Service and John B rocks!

MERME Berlin
Germany
Over 3 years using the app
July 11, 2023

This app works very well and they have great customer service! Kenneth John M was a pleasure to work with!

HEMP EMU™
United States
Over 3 years using the app
Edited October 6, 2023

Yotpo is fantastic and my agent, Arven was a life saver when they helped me connect my store and restore my reviews that I thought I lost. Amazing!

I ended up having to call back in and Doner P was outstanding and assisted with all of my queries. Patient and understood exactly what I needed to get done.

Rogue Paq
United States
Over 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

October 24, 2023

Support is great and their product does a great job with reviews!

OZBergs Wellness
Australia
Over 3 years using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.