Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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This could be really good however there is no middle ground between the free app which is incredibly limited to the pro and power house levels which are crazily expensive - between $399 and $800 per month. I also have received about 10 emails from Yotpo all saying the same thing which I don't quite get? Their pricing structure is all wrong. I would have genuinely bought this product if it had a better introductory offer to see how some of the pro features work. Not sure how anyone can see the benefits of this app when you can't get to try them out on even a trial or reduced fee basis. The free version of the app is also now not accessible from my shopify website and the password reset function doesn't work. If you want to charge this amount of money for something you need to get the basics right! Not that impressed i'm affraid.
Junolou was of great help! Absolutely amazing guy. Helped me set up the codes again and I’m so grateful.
made sure i had my problem resolved swiftly and effectively!
very pleased with the support I received!
I was having an issue with my reviews widget and Eduardo provided me excellent assistance. He resolved my issues right away and with such professionalism and patience with me as a new store owner. Very outstanding service.
Gimbert was a great help he solved all my issues I was having and was very patient with me I would recommend this app
Easy to use app with a strong free product and an even more value-added paid version for a reasonable price. Lots of helpful features to promote reviews and improve conversion. Great customer service too! Highly recommended.
Had an amazing experience with the costumer support, Ed was such a good help and he sort out all the queries I had regarding the app. Looking forward to launch my website and see peoples reviews. Thanks
Thank you for leaving a review. We are thrilled to hear you had such a positive experience with our customer support, and we'll be sure to pass on your kind words to Ed.
Ronel was supportive and patient. Walked me through all the steps, thank you for the swift help!! :)
Ho avuto un problema relativo alla lingua e a come nascondere il widget..ho ricevuto immediata assistenza da James che mi ha risolto tutti i problemi in 5 minuti!
I had another problem with the widget and Albert has immediately solved it! Super customer care!
Thank you for sharing your thoughts with us!
Very good customer support, they reply in a very prompt manner and solve all my doubts. At the moment the app has performed very well.
Thank you for your review. We really appreciate your feedback.