Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Haven't used the app for too long, but the customer service is amazing. Did not know how to integrate properly but they did a really good job of helping me out and also replied quickly.
Fast and professional support. Great Job! I like it. (Joian Z I see you)
very powerful tools, nice job.
The app was working great for the last 2 years but recently the reviews widget is on my website twice and I am unsure how to get it off and it had incorrect reviews for one of my products. I contacted customer support and I am still waiting for a response. I went on the chat and it had me holding on for eternity (45 mins) and no one helped me. The only issue I have is the time I have to wait to hear back.
Thanks for your feedback, we really appreciate it.
We had Keith Howell help us customize Yotpo on our site. He was awesome to deal with. Understood what we wanted to do and helped out with ease. Highly recommended.
The app is very good and so much function for me to choose.
Thanks the designer's group!
Daniel was amazing to work with. He moved my ratings up to the top of the product pages plus added them to my collection pages. My Shopify looks amazing now. Thanks Daniel for being so patient and for solving such a complex issue.
Joian Z was great and responsive and handled my issue quickly.
We appreciate your feedback, thank you!
Great app and Simoun was an amazing help in setting it up, it works as intended and the pricing is very good!
So far so good! Plus Doner P was a great help and quickly resolved my issues. Hopefully I'll remember to share an update after using the app for a few more months lol.
Jo, was of truly great service! Jo helped me with exactly what i needed. I am truly thankful, he came to the rescue just in time before i blew a gasket. thank you Yotpo and team for having such amazing customer support!
Thank you for your review! We’ll be sure to pass on the kind words to Jo.