Reviews (7,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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YotPo has been a great addition to our site! It allows for more interaction with our customers and is a great tool for growing and improving our company :D
A++
Should have done this long ago. Truly an amazing app, no complaints and the icing on top is its free!
Great product. Easy to install and great customer feedback.
Great technical support. Had my issue resolved within a day!
Highly recommend this app.
O suporte que me deram foi fantástico!
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Very easy to install this app. It enables me to interact in various ways with my customers and gain valuable feed back. I recommend this app highly.
I looked at a lot of review apps when we signed up with Shopify, but none of them come close to the features of Yotpo. Don't waste your time trying the others...Yotpo is awesome!
My favorite app of all I've installed. By far. I had no idea what a gem this thing was until I first posted to social media with it.
You see, I have about 110K fans on FB, but regardless, only 200-300 people see my posts since their algorythm change. What is weird is if I post something from Buzzfeed, it goes viral and half a million people will see it, strange right? But for all the people who have already liked my page, they won't see a link to my site that I post, or a status update etc.
Well, Yotpo not only sends email requests to people (which is completely customizable, when they send it, what it says, if it posts automatically to the site or not, etc) but you can also click "post to social media" or comment directly from your email to answer a customer question or respond to a review.
When you post to social media, it is a yotpo link - so they can track how many people they referred to your site. Who cares, they're still going to your site.
But the great thing is, somehow the yotpo link works with facebook's algorythm to actually get out to all of your fans! So I will have thousands of people see the link, and ten times the normal traffic on my site after I post a good review on a good product to social media. It is fantastic! And super great for my business! I wish I could give yotpo a high five and more than 5 stars, I'm very grateful for this app!
Very easy to install, one improvement I would recommend would be for anyone who doesn't buy off your website that their review would appear as a "product" review opposed to a "site" review. Otherwise excellent.
So easy to use, has an essential reminder email to customers who have purchased to remind them to review.
I works perfectly for our needs
Addrianna
Barry Doyle Design Jewellers