Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

January 17, 2022

The app is great, helps to give my customers peace of mind about the quality of the items in my shop-- and I'm also very happy with my recent tech support experience. After changing my theme the reviews weren't displaying properly and I couldn't figure out how to fix it on my own. It did require manually reinstalling, but the person who worked with me took care of it and was very pleasant and beyond helpful.

Chickadee Apothecary
United States
About 8 years using the app
Edited July 13, 2023

Epic support By Warly! I am so happy with the help I got when implementing the carousel widget on my site. It looks so good! Yotpo has been a huge integral part of my business's success. very happy

THE GOLDEN SECRETS
United States
About 8 years using the app
June 13, 2023

I recently had the pleasure of working with 'John B' on my Shopify store, and I must say, his speed and proficiency in resolving the issues were truly impressive. From start to finish, John exhibited a remarkable ability to quickly identify and tackle any obstacles that came our way.

The Parenting Garden
Australia
About 8 years using the app
Yotpo replied June 15, 2023

We appreciate your feedback about John! We strive to provide you with the best customer experience everyday! Thank you!

June 27, 2023

very happy with application, its seamless, easy to use, looks great and has definitely help giving my site credibility

Vizcosa
United States
About 8 years using the app
Edited April 10, 2023

Their support were responsive and quick. Doner assisted me in resolving an issue quickly. I would recommend.

CPAP Masks
Canada
About 8 years using the app
June 29, 2015

Wonderful, professional reviewing app. Thank you so much for making it free for all :D

Bohohill
Thailand
About 8 years using the app
March 10, 2016

This app is works really well. I got fantastic genuine reviews from customers which are easily share on facebook and twitter. The support is fantastic as well. Every time one of my customers write in a review about not receiving their order, I get a personal email to flag me to it and I am not even on their paid service yet.

Airconcare
Australia
About 8 years using the app
Edited May 21, 2021

Gimbert gave the best customer service! Ask for them next time you need help. The job will get done.

Hello World
United States
About 8 years using the app
June 17, 2013

Brilliant experience so far, just installed a few days but already really happy with it! looking forward to really getting to use it!

Ruby Rouge Boutique
Ireland
About 8 years using the app
August 7, 2023

Warly was super helpful in getting us onboarded. We had an issue where it duplicated our reviews and Warly handled it. Thank you!

Philosophie
United States
About 8 years using the app