Reviews (7,071)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

March 28, 2023

Warly was a great help in getting our integration with Yotpo completed! We had a few customizations to do which were very easy!

Echoes Snacks
United States
About 2 months using the app
July 7, 2019

Louanne was super helpful in transferring my site and reviews from Wordpress to Shopify. Very happy, thankyou.

Jack* by Jack the Snipper
Australia
About 2 months using the app
Yotpo replied July 14, 2019

Thanks for the great review, Jack* by Jack the Snipper!!

September 18, 2018

Yotpo now think they are entitled to the following data from your website

"This includes all order details for all time.

Yotpo Reviews - Product Reviews, Site Reviews, Photo Reviews will be able to access data such as customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents"

I really dont think so yotpo. Ill be switching so you dont get your hands on and collect my customers data thank you very much.

BEAKS wild bird food
United Kingdom
Over 3 years using the app
Edited September 21, 2016

Changed new theme, having problem to re-install the code of Yotpo, took 5 days to receive a reply from them with installation instruction, but I still having trouble placing the code to the right place so I message them again and since then never get a response from them. For free user they don't really care & unwilling to help.

Mycase
New Zealand
Over 3 years using the app
January 27, 2022

This app made it easy to collect reviews for our different products and website. Nick from customer support was very helpful when we wanted to transfer reviews from an old discontinued version of our product to the new version of the product so we wouldn't lose all of our review over the last few years.

Onli Travel LLC
United States
Over 3 years using the app
Edited September 5, 2022

Very easy to use, customer service is also very professional, very friendly, and can actively help solve problems,Thank you very much for Ronel R's help

Mary-Silk
China
About 2 months using the app
May 23, 2023

Kenneth John M helps me very much! Thank you again Yotpo for your help. I recommand the app to the others merchants

Solki
France
About 2 months using the app
December 21, 2022

Joian Z gave me a great support! I really appreciate it! You have really good quality in your job! Thanks!

Magic Städ
Sweden
About 2 months using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

August 24, 2022

Simoun was amazing!! Thank you for the help! I needed to import reviews from an old website to a new website. I appreciate all of the time taken to do this for me!

Mkay Style
United States
About 2 months using the app
July 1, 2021

Sheen is great, thank you guys for all your help as always. Super easy and friendly people over there at Yotpo.

Canna River
United States
About 2 months using the app