Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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I've been using the Shopify Reviews App for the past 18 months or so, and have had 8 reviews from customers, 3 of which were from the same customer. I decided to try Yotpo as I really liked the idea of the auto email after purchase feature, and the option to upgrade and unlock further features if so desired in the future. In less than 24 hours of installing the free version of this App I've had 3 customers post reviews. Extremely pleased with results so far and the only thing putting me off giving 5 stars is as another reviewer pointed out - the cost of upgrading to more feature rich plans. I would still take the free version of this App over the Shopify Reviews App anytime.
Donald was amazing! Super helpful, prompt, and great to work with. He solved my issue so quickly! So nice talking with him.
Thanks to Joian Z for his advice and help, which was provided quickly and efficiently!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Good App, Great customer support! Was having a hard time installing the Review Carousel on my Home Page and used chat support feature to be connected to Djan. They answered all of my questions and got me set up. Now going forward I know what I need to do should I want to make any updates. Very happy!
John B helped me out alot, customer service was amazing
I just added this app and can already tell this is going to be great! Their customer service is fantastic, looking forward to using Yotpo!
Yotpo reviews app helped us improve our review collection process and even worked well for our SEO efforts on Google and Walmart
Had Yotpo notification that conversion tracking wasn't working properly. Gimbert made sure everything was working correctly again.
Great customer service! Jeorge was awesome! Really helpful. The app is really clean and well designed as well.
We appreciate your feedback, thank you!
Kenn T, really went above and beyond to assist me with an issue that I was having! I highly recommend this app as they are kind, helpful and patient!!