Reviews (7,071)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

May 27, 2022

Kenn T, really went above and beyond to assist me with an issue that I was having! I highly recommend this app as they are kind, helpful and patient!!

Kelita's Kloset
United States
About 1 month using the app
March 21, 2021

Yotpo is great app and support. Everyone should use Yotpo for professional reviews and better services!

Morpho Sleep | İyi bir uyku için
Türkiye
About 1 month using the app
January 11, 2024

Jeorge Kenneth V was great, and I truly enjoyed working with him. Keep up the good work,

Thank you for your help!

Tower 15 Coffee
United States
About 1 month using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

June 13, 2020

My experience has been great. I had a problem trying to paste the reviews stars between price and product photo. I followed the instructions of Yotpo but it didn´t work at all. After trying many times I contacted with Yotpo Support. Diane fixed everything and very quick. She is amazing¡¡ I give her a double 10 ¡¡ Thanks Diane ¡¡ I appreciate your help very much. :)

Sobaos Pasiegos Etelvina Sañudo
Spain
About 1 month using the app
June 9, 2020

Danreb, Support Agent --Total legend! Was able to assist in record speed and get us up and running with collecting Site Reviews. Thank you again -AJ

Alison Jade
Australia
About 1 month using the app
October 3, 2022

I spoke with Simoun regarding the installation of YotPo on my website https://www.sexdolls.com and he was absolutely amazing with his responses and more than proficient in English. So far it looks like this app is perfect for displaying my reviews and I can add custom views around my website. Looking forward for my account to update so I can see the carousel in action and get a review tab on my product pages. I Highly recommend Yotpo instead of Trustpilot as they are cheaper and their support is clearly a lot more competent and caring! Thanks Simoun!

SexDolls.com
United Kingdom
About 1 month using the app
August 5, 2022

I wanted to reposition the start rating on my products and Nick S. helped me fine-tune my theme in a matter of minutes- super support- highly recommended!

studio huske
Switzerland
About 1 month using the app
Edited July 6, 2023

John provided the best service throughout my review period. This was my first time using the YOTPO app and I had a lot of issues. All of these issues were resolved quickly. I can say that he is the best staff.

Lactomedi
United States
About 1 month using the app
Edited January 2, 2024

I had an issue with grouping my listings to have the same reviews displayed and John G from support helped me resolve it within minutes. Saved me a lot of time and energy. Thank you!

I had questions regarding the visual UGC and Arven assisted me so well and got my instagram gallery running on my site. Thank you!

Choolip
United States
About 1 month using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!

Edited February 23, 2020

The application is the best of its kind.
Very helpful for every business. Very good communication with social media and very good support. Whenever I needed some help, I got it right away

Delta Strom
Greece
About 1 month using the app