Reviews (7,071)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited March 27, 2023

NICOLE L IS AMAZING. She got the layout right when no one else did. She went into the code and fixed it to match my format and old theme file. 10/10

Geem
United States
About 1 month using the app
January 3, 2015

Have been using Yotpo for the last couple of months. I have been getting consistent reviews from customers. Customer support is timely and reminders from Yotpo for "Recommended reviews" are helpful. Will surely consider upgrading my plan! Keep up the good work pls.

onlybrown
Singapore
Almost 3 years using the app
Edited July 27, 2022

Yotpo support was quick and they're always on the ball. Hope this review app will help boost my online store!

threeBrothers
Singapore
About 1 month using the app
August 3, 2021

great app with great customer service, the development team always have a solution and they are very responsive

Living And Lounge
United Kingdom
About 1 month using the app
November 22, 2022

We were trying to install the app and get everything taken care of for our launch and Warly was able to walk us through and help us get everything in order.

Seven Island
United States
Almost 3 years using the app
January 27, 2021

Amazing help, really improved the look and feel of my store. 5 Stars!! Manny was a great help and assisted with all my questions and doubts.

Spadgets
Spain
About 1 month using the app
April 6, 2023

The app and system works great, the product update progression has been a bit slow but I've seen a lot more lately.

season eqpt.
United States
Almost 3 years using the app
August 5, 2020

Great integration with my store and quick and easy with guided steps. Josephine from support was awesome & helped me work through final stages within minutes!

Fiyah Shades
United States
About 1 month using the app
April 5, 2023

Great app and assistance by the team !

Boutique Endurance
Canada
About 1 month using the app
March 18, 2021

Eleen is SO helpful! Immediate response and issues resolved. It's refreshing to get things fixed and addressed right away, so thank you!

CORE Landscape Products
Canada
About 1 month using the app