Yotpo ‑ Product Reviews App

Love this app! Customers have been really responsive to leave reviews after the 14 day period. It has worked great for us!

John G has been really helpful and knowledgeable about the solution~ highly recommended!

As brand owners, we understand the importance of reviews and UGC on conversion rates and ultimately, sales, and there is no better platform than Yotpo to accomplish this. I highly recommend it!

Great app that helps in a lot of ways. Not quite perfect yet, as it's still a little bit unclear how to make things look just the way you want them to when they appear on your website or on social media, but aside from that, it's an excellent app with great service.

Great app.It is very easy to apply it.Rewievs are very important for e-commerce sites and Yotpo is the best review app.

Mostly Pros!
- Fairly seamless and very quick integration: the ability to back log orders and request reviews was great to have content for launching the product (i recommend collecting reviews for at least 1 month before you implement the customer facing side on your website)
- Ability to have one dashboard with multiple stores
- Management and customer experience of the review process including customization of review emails, managing and monitoring negative reviews is excellent
- Great and easy way to add social content into your website

Few Cons!
- Media monitoring tool has had some issues since facebook made some huge changes and not full transparency from Yotpo on these updates
- No great way to include UGC as alternative product images

UPDATE : Joian Z helped me with the incorrect email address on an order that was to be sent for the review. I very much appreciate the customer support I have received without after installing the app. Very professional, quickly handled and resolved the issue.

UPDATE: Kenneth John helped me in integrating my brick and mortar with this as which makes this product even better! Professional customer service throughout.

I signed up for the free version to try the app out and wasn't able to upload as easily as seemed. I contacted support and WOW - Ronel was amazingly helpful in handling the upload issue and walking me through every step. Very happy with the professional customer service and support. Because of this experience and tech specialist, I will certainly increase my plan level for more features as there is great customer service behind this app.

Amazing customer service. That is what makes Yotpo great. Appreciate all the help and service throughout our partnership

Awesome app, I am really happy with how good the customer support is! Eunice fixed all the integration issues while on the chat with me! i highly recommend this app to anyone who is looking to showcase reviews on their site.

Mixed reviews about YOTPO, But be careful and read this before you install it in your system.

When I started out with Yotpo I was very happy with the free app. Since I have been with them for 3 years. Over the last 3 years the free version is getting smaller and smaller. I have nearly 100 reviews on the system, so I wanted to keep with them on the site.

Recently I spoke to the sales guys about using the services and upgrading, but this is the catch, if you're a customer that has been using this system for a while you I am not paying $5000 per year for the service.

It now looks like we will lose our feedback which we have built up because of the pricing of yotpo.

Not sure how they can justify this price, personally I think they live on another planet.