Reviews (7,071)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

April 22, 2014

Should have done this long ago. Truly an amazing app, no complaints and the icing on top is its free!

Realm Dynamics
United States
About 1 year using the app
Edited December 17, 2019

Perfect customer support to help with some installations. Would recommend this app to anyone looking to automate their review system.

BEVVO™ Portable Blender
Canada
About 1 year using the app
June 27, 2013

Great product. Easy to install and great customer feedback.

BossenStore.com
United States
About 1 year using the app
June 24, 2022

Nick responded so fast and helped me with both of my issues! These days that amazing!! Thanks Nick!!

Webb Skin
United States
13 days using the app
March 5, 2021

EXCELLENT APP! Easy to use and effective. The support team is really helpful and efficient. Really recommend it! Thankyou Jo Lorenz

TreasureFineJeweler
United States
13 days using the app
February 22, 2022

We installed this app after being disappointed with many other applications in Shopify. We are very satisfied with Yotpo applications and its features. The customer service is available 24/7 with knowledge representative. The last time we had an issue Ronel R from customer support helped us in less than 5 minutes. Ronel was very fast and efficient in isolating the problem and solving it. We would 100% recommend this app to everyone for its great customer support.

PARTHAVA COIN
Canada
13 days using the app
Edited December 4, 2019

Jo was amazing!! So quick and professional. I will not hesitate to reach out in the future, as they were so helpful :)

DELIGHTED BY Desserts
United States
About 1 year using the app
July 19, 2013

Great technical support. Had my issue resolved within a day!
Highly recommend this app.

YourGadget Australia - Webcams, Keyboards, Mice, Headsets & more
Australia
About 1 year using the app
February 28, 2019

Great Customer Support! I had a couple of developer issues and the team at Yotpo helped very quickly solve them. Use the app and ask for Raphael!

Leachco
United States
About 1 year using the app
October 9, 2019

Excellent so far...I installed it about a year ago, but I'm finally using its features today. I got some great chat help from customer support, and the features work flawlessly!!

Iron Bean Coffee Company
United States
About 1 year using the app
Yotpo replied October 22, 2019

Thank you for leaving a review! We're so happy to hear you were able to get it up and running smoothly.