Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 13, 2023

I recently had the pleasure of working with 'John B' on my Shopify store, and I must say, his speed and proficiency in resolving the issues were truly impressive. From start to finish, John exhibited a remarkable ability to quickly identify and tackle any obstacles that came our way.

The Parenting Garden
Australia
About 8 years using the app
Yotpo replied June 15, 2023

We appreciate your feedback about John! We strive to provide you with the best customer experience everyday! Thank you!

June 27, 2023

very happy with application, its seamless, easy to use, looks great and has definitely help giving my site credibility

Vizcosa
United States
About 8 years using the app
Edited April 10, 2023

Their support were responsive and quick. Doner assisted me in resolving an issue quickly. I would recommend.

CPAP Masks
Canada
About 8 years using the app
June 29, 2015

Wonderful, professional reviewing app. Thank you so much for making it free for all :D

Bohohill
Thailand
About 8 years using the app
March 10, 2016

This app is works really well. I got fantastic genuine reviews from customers which are easily share on facebook and twitter. The support is fantastic as well. Every time one of my customers write in a review about not receiving their order, I get a personal email to flag me to it and I am not even on their paid service yet.

Airconcare
Australia
About 8 years using the app
Edited May 21, 2021

Gimbert gave the best customer service! Ask for them next time you need help. The job will get done.

Hello World
United States
About 8 years using the app
June 17, 2013

Brilliant experience so far, just installed a few days but already really happy with it! looking forward to really getting to use it!

Ruby Rouge Boutique
Ireland
About 8 years using the app
August 7, 2023

Warly was super helpful in getting us onboarded. We had an issue where it duplicated our reviews and Warly handled it. Thank you!

Philosophie
United States
About 8 years using the app
Edited May 24, 2021

Rilu Jane helped me to add the reviews widget to me products, and was super helpful in explaining the process to me. They were very helpful, and were super quick with something that would have taken me hours to do. The app itself is great for having customers share their experience with our items. :)

lemonbrat
United States
Almost 8 years using the app
March 26, 2020

We love Yotpo! We have used it for a while but I recently had an issue and was working with their customer service department and had a particularly great experience! The person helping me was responsive and developed a great solution for my problem! I am thankful for Bernard :) Thanks again!

Food Huggers
United States
Almost 8 years using the app