Reviews (7,148)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited November 12, 2021

Yotpo is one of the oldest apps I've been using on my Shopify store and I cannot imagine my site without it. It sends out good-looking review requests, organizes all the reviews, and allows customers to ask questions. Highly recommended! Btw, James from the support team helps me to update review widgets to the new theme, was very polite, and done with it very fast and professionally, thanks a lot!

Woodies
United States
About 8 years using the app
October 9, 2023

Used the Live Chat option and spoke with Rhenant, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to see our customer reviews... Rhenant got this sorted quickly and efficiently. Thanks for your help.

Cool Flo
United Kingdom
About 8 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

May 29, 2013

The app is AMAZING!!!!!! This is a 'must have' for any online store!!

Natural Girls Rock®
United States
About 8 years using the app
October 21, 2021

Manny and the team from Yotpo is awesome! Yotpo is well worth the money and will pay you back many times over.. Been using them for close to 10 years.. You pretty much set it and forget it and reviews just starts rolling in! Recently needed to migrate my product reviews to a new website and Manny made things very easy! Took less than 24 hours and all reviews were published to the new site.. Thank you!!

www.urbanfurnishing.net
United States
About 8 years using the app
January 17, 2022

The app is great, helps to give my customers peace of mind about the quality of the items in my shop-- and I'm also very happy with my recent tech support experience. After changing my theme the reviews weren't displaying properly and I couldn't figure out how to fix it on my own. It did require manually reinstalling, but the person who worked with me took care of it and was very pleasant and beyond helpful.

Chickadee Apothecary
United States
About 8 years using the app
Edited July 13, 2023

Epic support By Warly! I am so happy with the help I got when implementing the carousel widget on my site. It looks so good! Yotpo has been a huge integral part of my business's success. very happy

THE GOLDEN SECRETS
United States
About 8 years using the app
June 13, 2023

I recently had the pleasure of working with 'John B' on my Shopify store, and I must say, his speed and proficiency in resolving the issues were truly impressive. From start to finish, John exhibited a remarkable ability to quickly identify and tackle any obstacles that came our way.

The Parenting Garden
Australia
About 8 years using the app
Yotpo replied June 15, 2023

We appreciate your feedback about John! We strive to provide you with the best customer experience everyday! Thank you!

June 27, 2023

very happy with application, its seamless, easy to use, looks great and has definitely help giving my site credibility

Vizcosa
United States
About 8 years using the app
Edited April 10, 2023

Their support were responsive and quick. Doner assisted me in resolving an issue quickly. I would recommend.

CPAP Masks
Canada
About 8 years using the app
June 29, 2015

Wonderful, professional reviewing app. Thank you so much for making it free for all :D

Bohohill
Thailand
About 8 years using the app