Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

March 6, 2015

Great app! Easy to use an effective.

jamoneat.com
Spain
Almost 2 years using the app
Edited January 26, 2015

Yotpo is an incredible app. Before using Yotpo, our site's order confirmation email asked customers to provide a review. That didn't work so well. After switching to Yotpo, reviews now come in weekly instead of monthly (if that). That's pretty good given our order volume. It makes a huge difference for customers if they can just conveniently write their review within the follow-up email vs having to return to the site and find the product page. And it's extremely convenient for me as a site owner because everything is automated. Great job guys!

EDIT: Oh, and how could I forget? Excellent customer service!

The Vape Vet Store
United States
Almost 2 years using the app
March 4, 2014

A must-have for any online store, it's really easy to use, the reviews make my customers feel like they can trust the website and buy, and all of this for free. And it also looks great! Oh yeah- and the customer service is fab! I don't really know what I'd do without it!

Carrot Sun® Tan Accelerators
United Kingdom
Almost 2 years using the app
September 15, 2013

We made a choice at That Pop Up Shop, to run with a social review program. Yotpo was such a breeze to install, it works beautifully with shopify, and it's the kind of thing you just set, and forget. It just works!

That Pop Up Shop
Australia
Almost 2 years using the app
June 13, 2014

We were using a ratings plugin that came with our theme for almost a month without generating any reviews. In less then a week we already have 15 reviews with Yotpo and they keep pouring in. Being free there is absolutely no reason for you to not install this great app. Depending on how sales go over the next couple months we'll probably be upgrading to the paid plan.

Grenade
United States
Almost 2 years using the app
September 4, 2014

Highly recommended app! This app is so easy to use and we have already gotten several reviews from it. Easy customization to fit your store and installation was super easy. This is definitely a must have for every store.

Hickory Ridge Soaps
United States
Almost 2 years using the app
June 14, 2013

A great app for any eCommerce site, boosts site's credibility and works pretty much seamless.
highly recommended.

thanks guys!

TeraStones - Each is unique, all pieces of the Holy Land
Israel
Almost 2 years using the app
June 2, 2013

Absolutely FAB... had a hiccup or two at the beginning, I'm not all that computer literate, but Dave was amazing, the response was so quick and it was sorted in a couple of hours. will definitely recommend

sugar and spice crafts
United Kingdom
Almost 2 years using the app
December 22, 2013

Absolutely love this app. Easy to install, quick response by support team and works really well! The reviews have been pouring in from my customers and that is so valuable to a product like mine. So happy I installed this app!!

Mrs. Jones' Soapbox
United States
Almost 2 years using the app
February 28, 2014

Great app!! One of the essentials for your store, easy integration and easy to manage.very well thought, helps us to bring more traffic and increase conversion rates!

Best,
Luxury Buddy

Luxury Buddy
United States
Almost 2 years using the app