Reviews (7,071)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Support was quick, knowledgeable & helpful. There are some limitations if you are on the free version or monthly payment. We are still at an early stage of testing out this app but so far, we are happy with this app!
James C is the best! Super knowledgeable and was willing to answer a lot of my questions in a very prompt manner
Junalou is an absolute superstar! Helped me quickly and answered all of my questions. The customer service is great with this app.
This App is amazing. Within two weeks I've already received over 30 customer reviews and have captured several hundreds of dollars in repeat, incentivized business. You are a fool as a business owner to NOT use Yotpo. (check out my site to see how it works)
Unfortunately not usable in German, due to really bad translations and no opportunity to change that.
Thank you so much for taking the time to leave a review! This is exactly the kind of feedback that helps us improve. We've taken the time to work on our translation abilities - Yotpo now offers localization for the widgets, landing pages, and review request emails. Feel free to reach out if you have any other questions.
Eunice helped me throughout the app. Very helpful. Great service 24/7, never had a bad experience with them. Always helping when you need.
The customer service via chat with Eunice was quick and painless -- we have repeatedly found Yotpo customer service to be some of the easiest and most efficient to deal with.
Me han ayudado mucho todo el tiempo que ha estado en mi tienda,y tambien cuando he tenido que desisntalarla mil gracias !!
Great app, simple to use. The support is very good too. They answer very quickly. I recommend. 5 stars.
Thank you for leaving a review! We really appreciate you taking the time & are glad to hear our support team was able to help!
Great product. Reviews look great on the website and customers can review directly from their inbox. Shame they doubled their prices for the paid plans, if they ever decide to drop them, we would be more than happy to consider. The free plans are 80% what we need so definitely worth the time downloading and setting up :)