Reviews (7,074)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited September 14, 2021

Great customer service!!! Will definitely use on all our sites.
I like that it integrates with google shopping. Update: Had another request and was helped tremendously by Don. Love Yotpo!!

mewd
United States
2 months using the app
May 6, 2021

Live customer chat was super helpful and answered my questions quickly! :) Its easy to get help quickly

Chemist Plus
New Zealand
2 months using the app
January 14, 2023

James helped me right away with the issue I had, he was very helpful and such great customer service. This app is highly recommended, very easy to use.

Mip and Toad
Canada
2 months using the app
Yotpo replied January 17, 2023

We appreciate your feedback, thank you!

August 6, 2021

Sheen is extremely helpful with my questions! I am very glad that the support of this service makes running my business easier

AlphaCell Labs
Singapore
2 months using the app
August 20, 2023

Amazing customer service and solid products! I've had a few hiccups with the products that were quickly resolved by friendly and helpful customer service.

Mathew John Golf
United States
2 months using the app
April 19, 2022

Kenneth John M was very helpful. I had a unique problem and the service was outstanding. Worth every penny.

Skin & Mane
United States
2 months using the app
April 8, 2021

Great and fast service, they resolved the situation with reviews instantly! Appreciate the help guys!

Verum Drinks
Netherlands
2 months using the app
April 8, 2022

Great service!! Thanks for helping me get my review widget up on the website I needed that. Great everything

TRIIBE(True Royalty Is Idealism Balance Empowerment)
United States
2 months using the app
September 2, 2023

I love it so much and the customer service was top tier. James Edmar did a good job and he was very patient with me. totally recommend

Moduro Kitchen Supplies
Canada
2 months using the app
September 9, 2019

Not only an awesome app that is approved by Google, but they provide exceptional customer service as well. Their team helped me out with the coding and helped me place the rating and replace my previous review section. I actually i didnt do anything..
I highly recommend using Yotpo if you are serious about SEO ranking and getting approved by Google.

Pure Hemp Patch
United States
2 months using the app
Yotpo replied September 18, 2019

So happy to hear we are meeting the mark on the product and service fronts, Pure Hemp Patch. Thanks for taking the time to give us your feedback!