Reviews (7,071)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

August 1, 2023

Just installed Yotpo app and installed my reviews, but didn't see them on my store. I started a chat to figure out that issue thats when John B came in. Very helpfully from the start to a look at my account a assured me that it can take up to 24hrs to updated and was there for any other questions I might of had. Appreciated John B

Herf Apparel
United States
About 1 month using the app
January 11, 2022

I didn't understand the app first, I write to support and where super helpful and fast. My clients have loved to interact within the site :)

PPMARKET
Mexico
Almost 3 years using the app
June 9, 2022

He gave me complicated consultations very politely and promptly. I am grateful for the fact that I was able to accurately grasp the intent of the question and respond to it even in chat!

TEDEMOGU
Japan
About 1 month using the app
October 22, 2021

Excellent customer service and support. My rep this morning, Eduardo R. was amazing! Knowledgable, helpful, and he fixed my issues in hot second! Thank you Eduardo :)

The Tea Time Shop
United States
About 1 month using the app
Edited February 10, 2021

Mary Ann from Yotpo is the person you would want to reach when/if you’re stuck with any coding/noncoding issues or if you simply want to take advantage and make your yotpo app looks better in your website... Let me tell you why?! Not only, Mary is an outstanding representative, she will also get the job completed with perfection. Thanks again for the great support!

Warrior Style
United States
About 1 month using the app
April 23, 2022

OMG this app is amazing. I used to use with my old store. I installed it today for my new store. I contacted help because I wanted my reviews to be listed on my home page. My rep, Reiner D had it up installed within 5 minutes!

shanieandsophie
United States
About 1 month using the app
March 23, 2022

support is awesome. Thank you! needed some help on a few occasions and each time i was able to get help withing minutes to figure out my issues.

Mofo Rc
United States
About 1 month using the app
February 27, 2024

[

ElectronExpress
United Arab Emirates
About 1 month using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

April 3, 2022

Reinier D helped me out with all my troubles! thank u. I was really struggling to figure out how to work the reviews widget

Goblies
United States
About 1 month using the app
September 7, 2022

Rhemy was very helpful in getting my issue resolved, thanks! App looks good esthetically, which matters for my store

EasyTot
United States
About 1 month using the app