Reviews (7,071)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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As soon as I started setting up the review system on my shopify account, Yotpo reached out to me via chat and I was able to more easily get up and going. Off to a great start!
Daniel P provided excellent and patient service in helping to migrate my existing customer reviews to my new website. Thanks so much to Daniel P!
We appreciate your feedback, thank you!
Very responsive support team, always have the right answer. I would recommend YotPo over any other review app. Thanks Sugar!
Thanks for your feedback, we really appreciate it.
This app requires some learing, it's not easy, but the customer service is top. Today I had to chat with Doner P who was extremely helpful. so I will give 5 starts. Great!
The Application itself is amazing. We had a five star review up before they decided they really wanted to get greedy. The guy who helped us set it up was super helpful and did everything we wanted. The issue we had was the gigantic price increase.
We were paying 9,000 dollars a year for the program, which is more than any other program we have by 2x, and this year after renewal they contacted us saying they wanted 14,000 this year. A 5,000 dollar increase from the year before.
The guy who pitched it to me was a complete car salesman type and really just makes you feel like a victim of the deal. "Well our program is worth it. O our guy didn't say this was a promotional yearly discount?"
I have 0 apps in my store that change their pricing. Even shopify doesn't change their pricing when you go month to month.
It is a very shady and sad business tactic and I remember seeing a lot of 1 star reviews on here regarding it and now they are 5 again. I am not sure what that is about but here we are.
Will not uninstall from my store.
Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in contact with you. We've resolved the uninstallation issues and have removed all codes related to our product. If there's anything else we can do to assist you, please don't hesitate to reach out.
A really easy to use review tool which does almost everything for you - from sending automated review messages to customers to collecting them. Great support from team, especially Doner P when you need it!
the app was ok stopped using it as the cost for value wasn't as good as the app I use now. if you have money to burn yotpo is the one to do it with
Thank you for taking the time to leave a review, we really appreciate your feedback. We're constantly reevaluating our pricing model to try to give each and every business the right package in terms of price + service, but understand it might not be the right fit for everyone.
That said, we have recently spruced up our pricing & plans to give you more for less! You can find out more on our pricing page.
The way this app seamlessly integrates with Google can single handily transform your business. Their customer support replies within minutes (sometimes less than 60 seconds) of reaching out. They are truly remarkable. Highly recommend!
Hey Omni Shot, thanks for giving us this great feedback. We are so glad that you are enjoying Yotpo!
I really like how Yotpo is easy to use and Yotpo agent Anne had really helped me as well in getting around using the app.
Thank you for your review! We're happy to hear you're enjyoung Yotpo!