Reviews (7,076)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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support is awesome. Thank you! needed some help on a few occasions and each time i was able to get help withing minutes to figure out my issues.
Reinier D helped me out with all my troubles! thank u. I was really struggling to figure out how to work the reviews widget
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Thank you for writing a review — we value your feedback.
Rhemy was very helpful in getting my issue resolved, thanks! App looks good esthetically, which matters for my store
As soon as I started setting up the review system on my shopify account, Yotpo reached out to me via chat and I was able to more easily get up and going. Off to a great start!
Daniel P provided excellent and patient service in helping to migrate my existing customer reviews to my new website. Thanks so much to Daniel P!
We appreciate your feedback, thank you!
Very responsive support team, always have the right answer. I would recommend YotPo over any other review app. Thanks Sugar!
Thanks for your feedback, we really appreciate it.
This app requires some learing, it's not easy, but the customer service is top. Today I had to chat with Doner P who was extremely helpful. so I will give 5 starts. Great!
The Application itself is amazing. We had a five star review up before they decided they really wanted to get greedy. The guy who helped us set it up was super helpful and did everything we wanted. The issue we had was the gigantic price increase.
We were paying 9,000 dollars a year for the program, which is more than any other program we have by 2x, and this year after renewal they contacted us saying they wanted 14,000 this year. A 5,000 dollar increase from the year before.
The guy who pitched it to me was a complete car salesman type and really just makes you feel like a victim of the deal. "Well our program is worth it. O our guy didn't say this was a promotional yearly discount?"
I have 0 apps in my store that change their pricing. Even shopify doesn't change their pricing when you go month to month.
It is a very shady and sad business tactic and I remember seeing a lot of 1 star reviews on here regarding it and now they are 5 again. I am not sure what that is about but here we are.
Will not uninstall from my store.
Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in contact with you. We've resolved the uninstallation issues and have removed all codes related to our product. If there's anything else we can do to assist you, please don't hesitate to reach out.