Reviews (7,076)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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A really easy to use review tool which does almost everything for you - from sending automated review messages to customers to collecting them. Great support from team, especially Doner P when you need it!
the app was ok stopped using it as the cost for value wasn't as good as the app I use now. if you have money to burn yotpo is the one to do it with
Thank you for taking the time to leave a review, we really appreciate your feedback. We're constantly reevaluating our pricing model to try to give each and every business the right package in terms of price + service, but understand it might not be the right fit for everyone.
That said, we have recently spruced up our pricing & plans to give you more for less! You can find out more on our pricing page.
The way this app seamlessly integrates with Google can single handily transform your business. Their customer support replies within minutes (sometimes less than 60 seconds) of reaching out. They are truly remarkable. Highly recommend!
Hey Omni Shot, thanks for giving us this great feedback. We are so glad that you are enjoying Yotpo!
I really like how Yotpo is easy to use and Yotpo agent Anne had really helped me as well in getting around using the app.
Thank you for your review! We're happy to hear you're enjyoung Yotpo!
We use this app and we are seeing a good ROI. It's unfair that you need to be on an annual plan before you can have the Klaviyo integration. The customer service chat that comes with the Growth plans is instant and very helpful. Thanks Rael.
Thanks for taking the time to leave your feedback, Equi Botanics!
Was looking for an easy was to get some reviews from my customers. Super easy to set up.
Customer service was outstanding, even helping out over the Christmas period. Leizel Ann was really easy to communicate with and helpful.
Reviews are coming in now, they even helped with some custom coding to get the app to fit on my website.
Thank you so much for taking the time to leave a review! Our customer support team is always happy to help!
Great customer service. Always reply promptly. I have had a lot of issues with this app sadly, but they always help me. Might be my theme that has been the issue some times. It is one of the best reviews apps as far as I can see. And I have used them for a couples of years now.
I struggled with installing my widget; therefore I contact the customer support from yotpo. James was very polite, helpful and quick to solve this issue. Thanks, a lot.
Thank you for sharing your thoughts with us!
Great app and incredible service! Every question we have gets answered in minutes by a real person!!
This app is exactly what we needed to help with conversions. Lots of great testimonials poured in as soon as we installed it. Junalou was incredibly helpful in getting it all installed for us and answering all out questions. A lot of value on the free app!
Thank you for your review! We’re thrilled to hear that you’re already seeing the positive impact of Yotpo on your site.