Reviews (7,071)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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the app was easy to use, but the overall cost just doesn't justify the product. it's too expensive to use. judge.me offers better quality products for a better price however, their customer service is on point. Daniel p had helped me transition and export all of my reviews to a new platform.
Had great customer support from Edilyn B. She took the time to blacklist a few products as I was having a hard time with the process!
Allen M. was super helpful in providing a review summary for all our products and recipes as well!
Ruzsel J helped me perfectly and quickly
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
I am a new user and was able to leverage the fast customer service to help with my install. Manny was very helpful and patient in helping me get up and running. Customer service is 100% great
Radly was extremely helpful and quick to complete my request. I wouldn't hesitate to reach out again.
Allen has helped me several times to navigate Yotpo! He is so helpful, patient and clear when answering my questions. Thanks Allen!!
I have been speaking with Ronel and he has been so very generous with his time and expertise. I had many questions and he was able to answer each one. Nothing was too much. Some of the best customer service I've received. Thanks. The app is great and I look forward to using it more effectively.
its a nice apps and good to use review app. Support helped me to solve my issue with quick response and a good attitude. Thank him very much.
There was a glitch in their system and my customers weren't getting their reviews. The employees were attentive and helped me work through the issue and manually sent the reviews to those who hadn't received review emails. But would be sure to keep an eye on emails to ensure it doesn't occur to your shop. I had another incident with the site - it stopped sending reviews altogether. It seems to be really unreliable.
Doner was super helpful in helping me get reviews integrated into my new website. Thank you for all the help.