Reviews (7,071)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Simple to set up and easy to use. Have also been impressed with responsiveness to inquiries and service support. It's really a no-brainer to install Yotpo on your site
Very good experience with technical support. Quick response and well explained. Good functioning app also!
Thank you for your review, glad to hear our customer support team was able to help you.
Rhenant was very helpful! I asked for help installing the widget and they just did it for me in less than 5 minutes.
Thank you for sharing your thoughts with us!
I love this app and the customer service!! I had difficulties adding the code to my site bc I wanted it in a particular place and Anne did a great job at making sure the widget was installed properly!
I recommend this app. We have recently launched an online business and we need tools that are effective, easy to install, and value to our customer's experience as well as value given to our business. It works. It's simple. It adds value to our business.
Great app, does everything it supposed to do, even in the free version. Can't really complain about anything.
easy and great customer service. I had a problem with my reviews not displaying and they fixed them quick. Thank you Daniel P and Rhenant who were very helpful.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
James was super helpful getting me started with Yotpo! The app is super user friendly and I can't wait to see the results after installing!
We are very satisfied with the Yotpo app, but even more so with the customer support. As a new business, we made an error in setting up Yotpo, and the customer service agent went well out of her way to help us in rectifying the situation. I'm sure it took her a long time to fix the problem we created, but she didn't even hesitate and followed up to make sure that everything was okay. Great customer service!
Sceptical at first but Yotpo intergrates brilliantly with Shopify 2 stores. We had a small issue with Google Snippets not working with our Outofthesandbox theme but Ed quickly sorted the problem and we now have 5star reviews showing in organic Google listings. Our main problem is that we're getting too many 5* reviews from happy customers (who are keen to leave reviews) but Google thinks we're not genuine!! Nice problem to have! The reviews definitley make a difference and we were able to pull our reviews in from Etsy using another app so we instantly had over 1500 ***** reviews to kick us off. Brilliant app. Brilliant support. Brilliant reviews