Reviews (7,076)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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easy and great customer service. I had a problem with my reviews not displaying and they fixed them quick. Thank you Daniel P and Rhenant who were very helpful.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
James was super helpful getting me started with Yotpo! The app is super user friendly and I can't wait to see the results after installing!
We are very satisfied with the Yotpo app, but even more so with the customer support. As a new business, we made an error in setting up Yotpo, and the customer service agent went well out of her way to help us in rectifying the situation. I'm sure it took her a long time to fix the problem we created, but she didn't even hesitate and followed up to make sure that everything was okay. Great customer service!
Sceptical at first but Yotpo intergrates brilliantly with Shopify 2 stores. We had a small issue with Google Snippets not working with our Outofthesandbox theme but Ed quickly sorted the problem and we now have 5star reviews showing in organic Google listings. Our main problem is that we're getting too many 5* reviews from happy customers (who are keen to leave reviews) but Google thinks we're not genuine!! Nice problem to have! The reviews definitley make a difference and we were able to pull our reviews in from Etsy using another app so we instantly had over 1500 ***** reviews to kick us off. Brilliant app. Brilliant support. Brilliant reviews
It has been great so far. Had one issue but the team was quick to help me resolve it which is always nice when you are trying to do these things by yourself.
We appreciate your feedback, thank you!
The content of the question was not resolved due to the problem on our side, but Mr. Ronel responded politely.
Really positive experience with their tech support. Very helpful and methodical. The only downside is sometimes the written guide such as 'adding star rating' to a product isn't very detailed. 3 steps aren't enough to guide someone I think a lot of people would benefit from more imagery on where to copy the code to.
Spoke with Arven about a challenge I had with installing the app and found him very helpful and knowledgeable. Problem fixed and highly recommended!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
The support personnel were very attentive and helped me resolve the issue I was facing... a very quick and effective response and excellent customer service!
The app works very well and the customer service support is really fast and also they do an amazing job fixing issues on the site