Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

May 20, 2021

James and Rilu Jane were both great, very helpful with coding my website and very friendly. Rilu coded my website for me, thanks a lot!

Simply Natural Nutrition
Australia
Almost 8 years using the app
October 18, 2022

We had an issue with the app, and customer service spent hours with us helping us resolve the issues! Super helpful staff and a great reviews service - highly recommend!

The Dark Knot
Hong Kong SAR
Almost 8 years using the app
October 25, 2018

I am quite impressed. Paolo was my online support and he went above and beyond my requests. He didn't have to do what he did to help me move around and configure the way my reviews showed online, but he took the extra time and did it for us!! Thank you Yotpo and especially Paolo Macasero!

Hedron Life Source
United States
Almost 8 years using the app
March 23, 2023

I love this app. I was using it for years. They constantly improve their features.
Technical support is great. I had some issues and Jeorge Kenneth V resolved this issue in 5 min.
Cannot be happier with the app and tech service.

forENVY
United States
Almost 8 years using the app
May 15, 2013

Brilliant app. Super easy to install and customise. Perfect for getting feedback from your customers. I think the discount code incentive is perfect for encouraging them to leave reviews too. It is also great for customers looking to find independent verified reviews. The most amazing thing is...ITS FREE!!! You can't go wrong.

Digislider
United Kingdom
Almost 8 years using the app
March 29, 2021

Manny was great. He helped so much that I am planning to upgrade my plan. Keep it up. He did more than what he was supposed to do

Dominican magic
United States
Almost 8 years using the app
April 21, 2023

Really great help from Allen M to get my sites reviews back up and running after a new theme launch. Nice nd easy

Broni&Bo
United Kingdom
Almost 8 years using the app
January 27, 2014

Such a fantastic and elegant app. I tried to hack together my own Shopify page just to hold the reviews that were pouring in, and they had the code sitting for me all ready to go. I didn't even think to look first because I'm not used to companies thinking about my needs so much. Was very impressed. The reviews I am getting and posting have very, very noticeably increased Superfight's game sales. I am very pleased with Yotpo. Which I have been calling Yotopo in my head, then just realized I was wrong when I had to spell it just now. Too late, Yotopo, the seed is planted too deep now. Thanks for such a great app!

Superfight!
United States
Almost 8 years using the app
November 7, 2019

I used the app to post reviews on our landing page, does the job perfectly and great customer support!

Hotteeze Heat Pads
Australia
Over 7 years using the app
Yotpo replied November 18, 2019

Thank you for your review, happy to hear you're enjoying Yotpo!

July 29, 2020

We recently integrated our Yotpo reviews with our website and we are very happy with the resulting page design and functionality. We had excellent customer service (thanks, Anne!) and help with the installation. We would highly recommend Yotpo and their talented team.

Ridge Merino
United States
Over 7 years using the app