Reviews (7,071)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

October 11, 2014

The ability for my customers to place reviews via email is great. I was able to install the app with little to no hassle. Thanks!

SportLockets.com
United States
4 months using the app
September 28, 2021

I needed to change the account email, and Jo Lorenz is great with changing things, as well as customer service! Thanks again Jo!

Basil and Blush
United States
4 months using the app
December 8, 2022

As a new business owner, one of the most important things about running a business is having great customer service, I value that a lot. Yotpo customer service is tops.

OUTFITLIFT
United States
4 days using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

Edited April 2, 2022

Allent was great. All customer service has been top notch in the short while I've been using Yotpo. Service works as intended for collecting customer reviews. Great app backed by a great team. Update: Needed assistance with my star ratings that required coding knowledge, Orly fixed it for me quick. Great job and thank you!

Freedom Over Fear Industries
United States
4 months using the app
October 23, 2013

This is one of the best apps I've ever used. Installation was a breeze, and I saw an immediate increase in activity across my site. It helped bring in new customers and continues to do so. Come check it out in use at moondrop.co.
Thank you Yotpo!!!!

Moondrop
United States
4 months using the app
May 2, 2021

Mark was extremely helpful in setting me up to have this app operate exactly how I want it to. Amazing customer service!

Blind Nettle Macrame
Canada
4 months using the app
Edited July 15, 2021

このレビューアプリをお勧めします。
分からない箇所、レビュー枠の設置に丁寧にご対応していただきました。
何度もやりとりをしましたが、レスポンスも早いです。
最後までご対応いただき、ありがとうございました。

MEGANE MARCHE
Japan
4 months using the app
March 21, 2022

This app is super helpful and useful in collecting reviews. The support team is very reactive and fast. A Special thank you for John Kenneth for assisting me and answering all of my questions. Totally satisfied of this tool !

Natucain
France
4 days using the app
June 12, 2023

Warly was super helpful in assisting us with setting up the star ratings and reviews widget for our website. Very patient and knowledgeable. Would highly recommend!

JUNELILYBEAUTY
United States
4 days using the app
January 14, 2022

I used this app and I'm super happy with it, it's super useful plus The gentleman named Gimbert M was so nice and responsive. I definitely recommended. and I'm already excited about my store's future. the support line was quick

ThePetland
Australia
4 months using the app