Reviews (7,076)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

January 16, 2022

Good app. It does the job well. I will invest in it. Doner was also very helpful. Good and efficient customer service.

Rvffian
Jamaica
Over 2 years using the app
December 6, 2021

Doner did a great job resolving the issue with the button layout and logic for the Visual UGC. App works great

Sweetwood Smoke & Co.
United States
About 1 month using the app
June 22, 2015

So simple to integrate and the customisation allows for you to theme everything to match your site. The amount of reviews I'm getting has increased massively. Can't recommend it enough!

Try The Impossible
United Kingdom
About 1 month using the app
September 22, 2022

I love Yotpo, super easy to use and the customer service is QUICK. Simoun was very helpful, with the live chat :)

ThePerfect3
United States
About 1 month using the app
April 27, 2015

Yotpo App is really a great app for online store and I recommend that every online store use this app in their store.
Kudoos to the Developer, You're awesome

Truebornmart
Nigeria
About 1 month using the app
November 20, 2023

Joian Z was very efficient in helping me resolve my issue quickly and smoothly . 10/10 customer service.

THE BEAUTY BYBEL
United States
About 1 month using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

July 19, 2020

Works fine and easy to install! But it is too expensive. Everything cost, if you would like ratings on your Google Shopping Ads it starts from USD 249/month. Now looking to move over to other apps that are more cost effective. A bit of lack from support also..

Sanojtape
Sweden
Over 2 years using the app
November 11, 2017

Not very pleased with the auto post functionality. We have reviews that have not been moderated being posted on google. I would like to remove it and the help is almost non-existent.

Perfectsculptbras
Canada
Over 2 years using the app
March 20, 2022

Thanks to Radly for helping me getting started on testing reviews and providing a solution with manual test reviews requests.

Caruso's Natural Health
Australia
Over 2 years using the app
March 21, 2023

Their service is very fast and they always give correct advice. I am happy to accept their services. Thanks

SiliSlick®
United States
About 1 month using the app