Reviews (7,071)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited January 19, 2021

An incredibly useful, visually appealing and easy to use review app with AMAZING customer service (thanks Manny!) Totally worth it!

eco+amour
Canada
3 months using the app
Yotpo replied January 26, 2021

Thank you for leaving a review, we really appreciate it!

October 13, 2022

Yotpo is such a convenient app to use for my small business. Anytime I need help, they answer very promptly. Nick was of great help with one of my most recent concerns. Would recommend this app!

Genkent.com
China
3 months using the app
May 27, 2022

Thank you so much for your help, did a great job assisting, it is a cool app. I highly recommend it.

PHI PHI OUTFITS
United States
3 months using the app
January 19, 2022

Great support! Very fast and responsive chat support within the app. It takes seconds to install and configure on to your thme

Agaci
United States
3 months using the app
January 9, 2022

Eduardo was a great help, very fast in responding which I really appreciate and helped me fairly quickly in updating my website.

PieceHouse
New Zealand
3 months using the app
May 19, 2021

I like that there's always someone available to chat with if you have an questions or concerns. Great App

F&W Style
United States
3 months using the app
February 24, 2018

very nice, i love it ,thanks so much

Carteryee88
China
3 months using the app
March 14, 2022

The support team is amazing and they go out of their way to fix the problem, which for us is user error. The app itself is fantastic and i highly recommend you use this for all your reviews etc.

Biotivia Health
United States
3 months using the app
April 24, 2022

This app is great they have helped me a lot with installing and adding the widgets. I wish I had downloaded the app sooner

statuscartel.com
Australia
3 months using the app
March 24, 2022

The app is a good app. It has a lot of customization available, even on the free plan. Customer support was fast to respond, Donald was on top of it and handled my request within minutes. Awsome, thank you Donald!

FurMaDogs
United States
3 months using the app