Reviews (7,074)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

June 3, 2021

Great and fast service. When you don’t know the technology, Mark helped me a lot. thanks mark,i will use yotpo

SAMODRA
China
About 2 months using the app
October 14, 2021

I used the live chat on Yotpo to get assistance with my reviews on my shopify app, in live chat and James C helped me fast and efficiently, i didnt even have to try. Great service. Thank you

Soy Delight
United Kingdom
About 2 months using the app
April 29, 2021

客服非常专业,协助我做了很多事情,非常感谢,一款非常不错的评论插件。
不BB,你值得拥有~。咋滴,字数不够,好,让我再写一些,让它的字数足够到100个字。what? 还不够,那再写一些吧,这样总算够了~ 太难了。

fearom
China
About 2 months using the app
April 1, 2021

Anne helped me get my reviews uploaded when I had tried maybe 20 times on my own. She was super helpful and patient with me and I hope to work with her again if ever I have another issue!

Urban Minerals Cosmetics
Canada
About 2 months using the app
Yotpo replied April 4, 2021

Thank you for your review. We are thrilled you were satisfied with our customer service.

Edited May 18, 2021

Eunice has helped me today by getting the reviews showing on my products after I changed theme and lost them! I'm very grateful for the quick and thorough response.

The Seaweed Food Co.
Guernsey
About 2 months using the app
April 15, 2022

The help desk is very good. They helped me install the app and activate features on my site in no time. Thanks for your help Ronel R.

loye.pl
Poland
About 2 months using the app
April 14, 2022

This app is a 5-star reviews app no pun intended! Love how it integrates with our site and the team at Yotpo (James Yotpo) has been extremely responsive and helpful.

Sprig
United States
About 2 months using the app
June 3, 2021

I use this app to collect reviews. Their customer service is 10/10, with chat service available directly on the website. I love Yotpo, super helpful and useful app!

API The Label
United States
About 2 months using the app
Yotpo replied June 6, 2021

Thank you for taking the time to leave a review, we appreciate it.

Edited May 23, 2023

Great Service! Kenneth always can help me with any kind of problems. He is doing a great job. Thank you very much

Your Wallet
Switzerland
About 2 months using the app
July 10, 2024

Application au top et support très réactif et disponible !

La Boite concept
France
13 days using the app
Yotpo replied August 19, 2024

We're glad you’re enjoying the app and finding our support team responsive and available. Thank you so much for your feedback!