Reviews (7,076)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Great customer support from Stephanie. Not only did she help fix our issue but also taught us how to manage updates better in future.
I've been using Yotpo for my business's customer reviews, and I couldn't be more impressed with the results. Yotpo has truly transformed the way we collect, manage, and showcase customer feedback.
What sets Yotpo apart is their exceptional customer support. Anytime we've had a question or needed assistance, their support team has been quick to respond and incredibly helpful. It's evident that they genuinely care about their customers and are committed to ensuring a positive experience. I highly recommend Yotpo to any business looking to enhance their online presence and build trust with their audience.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Kenneth John M helped me with the problem I was having. Great service. Thank you Yotpo! Thanks Kenneth John M
After installation I had a few issues however Yotpo's level 2 support team were very helpful and worked to resolve the issue. I'm happy the the app and now expanding it's usage on my site.
Wonderful service from James. Not only was he friendly, but he helped to resolve my issue and made the process quick and simple.
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I struggled with getting our reviews from our old site being seen on our new Shopify site, the yotpo help sheets were not clear enough for me. However once I reached out and explained, I received great, clear and very speedy service from Diane!
Good customer service. A little slow to reply to my email, but they fixed my issue. I just wish the Pro membership was not so incredibly and ridiculously high. Dana Shamir helped me with my issue and was very professional.
Anne is great! I love yotpo, the only thing is it is sometimes tricky to get the code right into your theme.
It's working well for getting reviews and ratings. Their chat is very responsive if you have any issues.
Used this app to build trust with reviews and had a few issues with unpublishing a few reviews and Ed helped me through every step efficiently, very impressed with the customer service and the app itself is a good tool.